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We are pleased to inform all our customers that Intuitive IT will be keeping the helpdesk running during the Christmas period. The helpdesk will be operating under different hours so please refer to the information below. As always, monitoring of your key systems and services will continue to be 24/7 and any critical issues will be addressed in the timely manner you have become accustomed to as an Intuitive IT customer. If the helpdesk is unattended during this period, please leave a message on 1300 269 551 and a ticket will automatically be created in our helpdesk ticketing system. This alerts key staff directly on their mobile. Please let us know if you have any questions Key dates and times Friday 23rd December - 8am - 1pm Christmas Day - unattended. Please leave a message. Monday 26th December - unattended. Please leave a message. Tuesday 27th December - unattended. Please leave a message. Wednesday 28th December - 10am - 4pm Thursday 29th ...

With the Spooky Season upon us, I thought I would run you through the 5 biggest occult related fears IT support staff have, and a few of our recommended solutions.

We have a wealth of experience gained over the years, supporting Melbourne based companies with IT solutions and technical support. And no matter who we talk to, one issue we run into time and time again is that of the dreaded Slow Computer. It’s something everyone hates dealing with!

You are a Melbourne based business, so you have specific needs when dealing with your IT support provider.  

Now at first glance, you may think it makes no difference if my business is based in Melbourne, Sydney, Adelaide, Broken Hill or Manag-anag West. My IT needs will be the same where ever I’m based. 

You may find, however, there are certain things that a Melbourne based IT provider can give you over the competition. Here are 4 of the most important differences

All the reporting of LinkedIn security breach misses the bigger issue. The fact that passwords are reused again and again across the internet, it could be your other online accounts that could be compromised!

2016 has heralded in a new phase for the ‘cloud’, it has quickly become one of the decade's most defining technology within the industry, developing from a trivial IT buzz-word, into a point of unavoidable prominence. A good few months ago I composed a blog post entitled ‘3 Myths of Moving to the Cloud’, which detailed some common misconceptions many individuals hold surrounding the cloud and stated with a clear viewpoint that perhaps the cloud was not the right decision for every business. Before making any definite decisions on moving services to the cloud it’s imperative to make sure you know what you’re getting yourself into. So with that in mind, I highly recommend that you give the post a read before continuing on. It can be found, here.  Okay, so you’re still with me! You’ve been swept away with the zeitgeist and you’ve confirmed that it is indeed the right decision for you and your business. Great! Now only one impending question rem ...

When we saw this post, "Criminals target small businesses with poor server security" from “Stay Smart Online”, a government initiative, we decided to help spread the word. We are also offering up our time for FREE during the month of April to help diagnose if your server is vulnerable or not.

What is SEO?

19
Feb
2016

With so many articles awash with abbreviations, algorithms and acronyms, they don’t make it easy for you to comprehend the importance of Search Engine Optimisation (SEO). We’d like the change that! Here’s our simple What,Why and How of SEO we hope will remove some of the questions you may have on this topic, in a way that is most beneficial to your business.

Imagine your passwords are like a set of keys to locked doors and behind those doors lay all your most precious possessions, your family heirlooms and your entire life savings. Now imagine that to save yourself the bother of carrying multiple keys around, you have just one key to unlock every single door. Convenient, right? But what if that key was stolen? You wouldn't just lose the contents from behind one door, or two doors, but potentially lose everything.

Backups are important right? Right. Talking about backups is boring right? Right. But each and every business owner needs to read this and make sure that any future discussions regarding backups stays boring. You don't want to be telling a story like the one below.

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Free eBook: "IT and your business". Give your business the competitive edge

This eBook will highlight some key areas your business and IT need to tackle to get the most out of your technology

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