Social Engineering, it will never happen to me. Think again
Monthly IT Support Update – October 2017
This month I’m going to touch on a subject that I’ve written about in the past, unfortunately, the issue isn’t going away and is only getting more sophisticated – that issue is social engineering and it can result in the loss of sensitive information, money, and potentially the reputation of your business.
What is social engineering?
It manipulating people into performing an action or divulging confidential information. An example of this someone calling your business, claiming to be from your IT Support Department and getting the user to reveal their password or other sensitive information.
IT systems that are well maintained have reached the point where they are generally secure, this means the weakest link in security is, in many cases, the people using the systems. This isn’t necessarily people’s fault, the scams and tricks are very convincing in some cases.
One of the reasons that I’m repeating this topic is that there is a common attitude of ‘It’ll never happen to me’ or ‘This is an IT problem’. In most cases, this attitude only changes when something does happen; and having someone hack the company’s bank account because a criminal called pretending to be a bank employee is not something your IT provider can help with!
There are a number of common methods criminals use to obtain information, this can be general or specifically targeting your business, or even a key person in your business. I’m not going to go into detail in this post, but if you would like to learn more please let me know.
We also provide group training sessions for staff aimed to educate and enable, so please get in touch if this sounds valuable to your business
About the author:
Eden Freeman is Intuitive IT's Director of IT and outsourced IT manager to our clients. Eden's no-nonsense and practical approach to IT Management ensures his clients receive the best possible solutions for their IT needs. Eden works across our many and varied clients, ensuring best practice is implemented from a technology perspective and can communicate risks and ideas to the business at the same time. A unique and highly regarded set of skills that make him invaluable to the IIT team. Contact Eden here
About the author
Eden has over a decade of experience in the IT industry. Working with numerous organisations from a diverse range of industries; education, finance and renewable energy to name a few.
Prior to joining Intuitive IT Eden worked at a top tier Managed Services provider which gave him valuable experience in a wide array of enterprise level technologies and customer environments.