Phone Systems articles

You're feverishly tapping your fingers on your thigh. Looking down at your smartwatch. Notifications and reminders keep alerting you to the next meeting, email, missed calls… You’ve been waiting what seems a lifetime in the brightly lit food court. The bloke in front is ordering black bean beef, honey chicken, and rice. The server heaps spoonfuls onto the plastic plate, buckling under the weight. Time is ticking away. It's 1.28 pm. Your next Zoom meeting ...

Incredibly, VoIP, video conferencing, or Zoom Phone usage has surged by over 210% during the pandemic.  I mean, at one stage, everyone was on Zoom Phone calls or talking about how they had another Zoom call coming up. As you walk around Melbourne now, catch up with your mates for weekend barbie or walk the dog along Elwood foreshore, it's hard to believe we were trying to do all these things on Zoom. Remember in ...

Many of your business applications have already migrated to the cloud, such as CRM, HRIS, cloud storage, and other productivity solutions. Cloud computing has provided enhanced flexibility, agility, and access to advanced functionality and innovation for these applications. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. As you evaluate your upcoming digital transformation initiatives, consider the benefits of moving to cloud communications. With the flexibility to ...

Businesses relying on a legacy on-premise PBX as their primary business phone system face unique challenges now that employees are working remotely. Odds are, these employees were not able to take their office phones home. But legacy, on-premise phone systems by nature make supporting remote users difficult. Oftentimes there are limited options available for remote administration, and support for end-user desktop and mobile apps leave much to be desired. When they are available, mobile applications ...

With most on-premise and legacy PBX solutions, the use of a desk phone relies on being hardwired to the PBX and PSTN networks. But these outdated phone systems weren’t built to accommodate the large remote workforces that we’re seeing today. Companies that don’t support a bring-your-own-device environment are extremely challenged right now in four key areas: Security: The inability to secure these devices and workflows puts confidential company information at risk with each call, creating ...