About us

Learn about Melbourne's premier IT support company

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About us

In 2008, Intuitive IT was founded to help small to medium businesses through a tough economic time. Times have improved but our mission remains the same: to provide sound technical solutions for a fixed price; no cost blowouts.

From web design to system updates, from long term strategy to instant problem solving, Intuitive IT can put the right technology in place to suit your business.

Our experience comes from working in and with a range of companies; dealing with solo consultants, family businesses and multinationals, Intuitive IT have a broad base from which to draw upon and ensure the technology we put in place...just makes sense.

Brilliant customer service

If you are looking for a brilliant IT service then look no further. Our customers put us in the 'Excellent' range in our recent satisfaction survey (which is marked between -100 and 100) with an outstanding 82.

For comparison, the IT industry average was 40 for the same period.

Don't take out word for it. Read our Google reviews

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Intutive IT's NPS score for 2020. An Excellent 82
Intuitive IT helps your business work well as a team

Our Team

Meet our team before we become your team. Below you'll find a short bio on each of our team members.

We have a great group of people who are willing and ready to help you.

Everyone is based in Melbourne as we find local IT staff are responsive and understand what Australian businesses need when it comes to customer service.

Yener Adal

Yener Adal

Managing Director

Yener is the founder and Managing Director of Intuitive IT. Prior to running his own business Yener worked for a number of corporate organisations where he gained invaluable experience and skills, as well as an understanding of how IT can complement and improve business outcomes.

In these roles he was well regarded for being able to translate clearly between the business and the IT team without using complicated technical terms and concepts.

Since 2008, when the business was founded, things have changed a great deal. Back then, Yener was working from the laundry of the family home.

Now based in Brunswick Street Fitzroy, Yener’s office has room for him and his 16 staff (minus the washing machine and laundry trough).

Clients these days range from one person consultancies through to retail chains, manufacturers and corporate services and provide Yener and his team with lots of variety and challenge in their day to day work.

Yener is a passionate sports fan (particularly of AFL and basketball) and has been a member of the Hawthorn Football Club since 1997, which is painfully obvious if you visit the Intuitive office.

He and his wife Caroline have three kids, so home life is busy; Yener also coaches 2 basketball teams at the local club the Koonung Comets and is also president.

Yener tries to play 2 games of basketball on Thursday nights. With all these extra-curricular activities, a fast growing business, time is precious and Yener’s plate is full, but he wouldn't have it any other way.

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Eden Freeman

Director of IT

Eden has over a decade of experience in the IT industry. Working with numerous organisations from a diverse range of industries; education, finance and renewable energy to name a few.

Prior to joining Intuitive IT Eden worked at a top tier Managed Services provider which gave him valuable experience in a wide array of enterprise level technologies and customer environments.

Scaling enterprise best practices to the SME market is one of his specialties and working within a budget while still providing quality service is a key part of this.

Outside of work Eden keeps busy with a plethora of creative projects, house renovations, woodworking, classic car restoration - if there’s anything he can do he will do. That attitude also carries over to his professional life.

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Johnathan Clarke

IT Projects

Johno has been working in IT since 2003, Working across many industries: MSP's, Legal, Finance, Small Business IT, and face to face retail.

Before Starting with Intuitive IT, Johnno worked for a Purple Team Security Company specialising in Physical and Electronic security.

Now working for Intuitive on specialised projects, migrations, implementation, testing and security.

Chasing after 2 kids keeps Johno busy outside of work, but a good book will always keep him occupied.

Johnno lives and breathes IT

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Michael Cheung

IT Projects + Helpdesk

Michael brings great flexibility to the team as he juggles a couple of roles in the team. He's primarily focussed on the Helpdesk and Projects with a slight client management twist.

Day to day you may catch him in a meeting or two in between making sure our clients get the best service for their queries.

Michael enjoys working with clients to help make their work lives as easy as possible. Whether that's an ear to vent IT troubles, or someone to solve them.

Michael likes being occupied with something to do as he hates sitting idle. Most of the time that's working on his car or motorbike or spending time with my family and friends.

Michael won Intuitive IT's employee of the year award for 2020

We know Business IT

If you pick up the phone and talk to our senior staff and want to discuss an IT solution you’ll quickly find there are many options available to you. All with their pros and cons. This is real life, real business IT. We can talk you through those options so you can make an informed decision.

We'll implement Intuitive's Continuous IT Management Model which will ensure your technology aligns with your business every single time.

Intuitive IT Continuous Improvement Model
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Find out how we used technology to help build our business