Customer Service focused IT Support

As a business owner, you must prepare your business for IT outages. They can come in many different forms: a malware attack, a power outage, natural disasters and even those caused by your people, or in the case we are focusing on here today; computer failure. You will have backups to protect your data. You’ll also have business continuity and disaster recovery plans in place if the disaster is business-wide. However, this article concentrates on ...

November marks our first month sans Eden. I’d like to take this opportunity to thank him for his 10+ years of service and he certainly deserves a long and uninterrupted break. Michael has some big shoes to fill but that’s ok, I think it will be a perfect fit. November also marks the start of another Movember campaign and Intuitive are right on board. Here’s a link to our donation page. Like last year, our ...

Microsoft’s latest operating system is now available to all Windows 10 users. However, before you jump and start upgrading you better read this first. Windows 11 is here. It's been six years in the making and Microsoft has just released the latest version of its operating system — Windows 11. In a time when computers and technology play a more central role in human lives, tech companies are scrambling to deliver the best user experience ...