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The Best Customer Service for an IT Provider
Happy New Year everyone! I hope you got a good break in before the 2024 work year begins. I hope you weren’t hoping for too much sun, as it’s only felt like summer in patches. Our 2023 year finished with a few games of Darts down at Oche on Elizabeth St before heading up to Gingerboy for a banquet for the ages. Earlier in the month, we had our first photo shoot with the team. ...
Data Privacy Laws: Protect Your Business and Customers
Not a month goes by without the clear and present danger of another cyberattack on an Australian business. In the last few weeks, millions of Australians have had their data stolen by hackers attacking Latitude Financial. Many Aussies would be surprised to learn that Latitude Financial held sensitive documents dating as far back as 2005 from the previous owner, GE Capital Finance. Simple, interest-free purchases made at The Good Guys or JB Hi-Fi have now ...
How we use Business Intelligence (Power BI)
As organisations want to understand their businesses better, more and more conversations are around Business Intelligence or BI. The more meetings we have around BI, the more we realise that outside a specific scope of existing reports and data, owners and management aren't really sure what other insights they need. So inevitably, the question of how we use Power BI or Google Looker in our business is asked. Here is one way we use Business ...