IT Support
A choice of plans to help support your business
IT Support Plans
Good
$110 per User
Support
- 4 hour SLA
- 24/7 monitoring
- Application support
- 3rd party patching
- Microsoft patching
- Managed anti-virus
- Unlimited remote support
- DNS hosting
- Onsite support (special rates)
- After hours support (special rates)
Security
- Simulated Phishing Attack (annually)
- Spam blacklist monitoring
- Website Malware scanning
- Ransomware detection
Password management systemDark Web monitoringManagement
- IT documentation
- Monthly executive report
Monthly management meetingServices
DR testing- Microsoft 365 Cloud backup ($4)
Anti-spam serviceManaged complianceManaged mobileManaged security awareness training
Better
$135 per User
Support
- 4 hour SLA
- 24/7 monitoring
- Application support
- 3rd party patching
- Microsoft patching
- Managed anti-virus
- Unlimited remote support
- DNS hosting
- Onsite support
- After hours support
Security
- Simulated Phishing Attack (bi-annually)
- Spam blacklist monitoring
- Website Malware scanning
- Ransomware detection
- Password management system
- Dark Web monitoring
Management
- IT Documentation
- Monthly executive report
- Monthly management meeting
Services
- DR testing
- Microsoft 365 cloud backup ($4)
- Anti-spam service ($6)
- Managed compliance ($4)
- Managed mobile ($6)
- Managed security awareness training ($6)
Best
$155 per User
Support
- 1 hour SLA
- 24/7 monitoring
- Application support
- 3rd party patching
- Microsoft patching
- Managed anti-virus
- Unlimited remote support
- DNS hosting
- Onsite support
- After hours support
Security
- Simulated Phishing Attack (monthly)
- Spam blacklist monitoring
- Website Malware scanning
- Ransomware detection
- Password management system
- Dark Web monitoring
Management
- IT Documentation
- Monthly executive report
- Monthly management meeting
Services
- DR testing
- Microsoft 365 cloud backup
- Anti-spam service
- Managed compliance
- Managed mobile
- Managed security awareness training