Mitigate Risk articles

We sell Microsoft licensing. So this is an awkward thing for me to write down, and I'm writing it anyway: if you buy Copilot seats this month and hand them out on Monday, you'll waste the money, and you might create a problem you didn't have. Not because the product's bad. It isn't. It's what happens in the fortnight before anyone types anything. What a Copilot licence actually does on day one Think about a ...

Somewhere in your firm there's a document that says who can commit the firm to what. It might be called a delegation of authority schedule, or a signing matrix, or just "the approvals policy". It's been through the board. It says a senior associate can authorise up to a figure, that above another figure it needs two partners, and that certain things need you personally regardless of the amount. It's one of the oldest and ...

It's 4:40 on a Thursday. A senior associate has a client review at nine tomorrow. She's got eleven pages of file notes she hasn't read, and she's been sitting in other people's meetings since ten. She opens a browser tab, ChatGPT, the same one her nephew uses for his assignments. Select all, copy, paste. Then she types: "Summarise the key issues and flag anything that needs a decision." Four seconds later there's a clean one-page ...

Name every AI tool your people used this week. Not the ones you bought. All of them. Almost nobody can. I ask this in meetings, and the answer is usually a pause, then "Copilot, Claude...I think..." then a slightly less certain "and I think a few of them use ChatGPT." That is an fair answer, and it is nowhere near complete, which is the entire problem. This isn't a gotcha. It's the same blind spot ...

Let's be honest. Agency growth is a great problem to have—until it starts making your life miserable. A few years ago, I spoke to a client who managed operations for a fast-growing agency in the CBD. They had just scaled from 15 to 40 consultants. Instead of popping champagne, she looked exhausted. What used to be fast and easy now took extra steps. Pulling a simple time-to-fill report from JobAdder took half the afternoon. A ...

The Evolving Landscape of Remote Work Remote work has changed dramatically over the past few years. What started as a reactive response to global disruptions has now become a permanent model for many organisations and tiny businesses. If you’re running a business in today’s digital landscape, relying on outdated security practices is no longer enough. To stay protected, compliant, and competitive, your security measures must evolve alongside the threats. This article explores advanced remote work ...

How Vulnerable Is Your Small Business to Cyberattacks? Have you ever wondered how safe your business really is online? Recent studies show that nearly 43% of cyberattacks target small businesses, often taking advantage of weak security measures. One of the most effective—and often overlooked—ways to protect your business is Multi-Factor Authentication (MFA). By adding an extra layer of security, MFA makes it much harder for hackers to access your accounts, even if they know your ...

You can’t fool me. That’s what I say when I receive a scam email. I can see it coming from a mile away. I take great pride in telling Mitch in our office that he can’t trick me when he sends our regular phishing simulation email. But maybe I’m not as smart as I think I am. Because on our latest family holiday, much to my embarrassment, I was fooled. In this post, I hope ...

Mobile apps are now vital to daily life, helping us browse the internet, connect with others, and stay productive. However, they also expose us to potential risks, including data theft and device damage by cybercriminals. Recent 2024 data from Asee reveals that over 75% of published apps contain at least one security vulnerability. This means three out of four of your favourite apps could pose a risk. To stay safe, it’s essential to be cautious ...

Understanding Malware and Ransomware: What You Need to Know Malware and ransomware are two dangerous types of software that can harm your computer or steal your data. Downloading them can have serious consequences. In 2024 alone, over 60 million new strains of malware were discovered online. That's why it's crucial to understand the difference between these threats. This guide will help you identify and protect yourself from both. What is Malware? Malware, short for "malicious ...