IT Management articles

When did you last take a week off and leave the laptop at home? Not in the bag "just in case". At home. Off. Off? Scary thought, right? If you had to think about it, you're in good company. Most of the partners I sit across from don't so much take leave as move their desks to a spot with a better view. The Peninsula house gets a second screen. The hotel room gets your ...

We run a scan that looks for personal information left in places nobody meant to leave it. Client lists, spreadsheets of holdings, scanned identity documents, the occasional file literally called passwords. We run it on our own machines too, and an IT company's Downloads folder turns out to be exactly as ordinary as everyone else's. I had client lists I downloaded from our CRM that I wanted to manipulate in Excel sitting in there. Old ...

It's 4:40 on a Thursday. A senior associate has a client review at nine tomorrow. She's got eleven pages of file notes she hasn't read, and she's been sitting in other people's meetings since ten. She opens a browser tab, ChatGPT, the same one her nephew uses for his assignments. Select all, copy, paste. Then she types: "Summarise the key issues and flag anything that needs a decision." Four seconds later there's a clean one-page ...

Name every AI tool your people used this week. Not the ones you bought. All of them. Almost nobody can. I ask this in meetings, and the answer is usually a pause, then "Copilot, Claude...I think..." then a slightly less certain "and I think a few of them use ChatGPT." That is an fair answer, and it is nowhere near complete, which is the entire problem. This isn't a gotcha. It's the same blind spot ...

Let's be honest. Agency growth is a great problem to have—until it starts making your life miserable. A few years ago, I spoke to a client who managed operations for a fast-growing agency in the CBD. They had just scaled from 15 to 40 consultants. Instead of popping champagne, she looked exhausted. What used to be fast and easy now took extra steps. Pulling a simple time-to-fill report from JobAdder took half the afternoon. A ...

Why Small Businesses Should Embrace AI-Powered Automation Running a small business often means juggling many roles—managing operations, handling customer questions, and keeping things running smoothly. But there’s a more innovative way to lighten the load: AI-powered automation. Thanks to advances in technology, AI tools are now more affordable and accessible than ever. That means small business owners can automate tasks that once had to be done manually, without needing to hire a big team or ...

The Evolving Landscape of Remote Work Remote work has changed dramatically over the past few years. What started as a reactive response to global disruptions has now become a permanent model for many organisations and tiny businesses. If you’re running a business in today’s digital landscape, relying on outdated security practices is no longer enough. To stay protected, compliant, and competitive, your security measures must evolve alongside the threats. This article explores advanced remote work ...

How Vulnerable Is Your Small Business to Cyberattacks? Have you ever wondered how safe your business really is online? Recent studies show that nearly 43% of cyberattacks target small businesses, often taking advantage of weak security measures. One of the most effective—and often overlooked—ways to protect your business is Multi-Factor Authentication (MFA). By adding an extra layer of security, MFA makes it much harder for hackers to access your accounts, even if they know your ...

Why Gmail Is a Target in 2025 Gmail is one of the most widely used email platforms in the world—and that makes it a prime target for cybercriminals. Because it’s connected to other Google services like Drive, Pay, and even saved passwords, a hacked Gmail account can put all your digital assets at risk. As Artificial Intelligence (AI) becomes more advanced, cyberattacks are getting harder to detect. AI is now being used to craft phishing ...

In today’s digital age, it’s easy to lose track of how much storage space is left on your devices. With the constant addition of photos, videos, documents, and apps, devices quickly run out of room. Cloud storage is an innovative solution—it lets you store data online, freeing up space on your device and giving you access to files from anywhere. In this post, we’ll look at the top cloud storage services that can help you ...