IT Management articles

A list of all our IT business support articles under the category of IT Management

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Intuitive IT releases Virtual Site Visits to combat COVID-19 isolation

We can now sit with you, virtually Never before has so much changed in the world between two monthly summaries. I know that the news and media, in general, is wall to wall pandemic at the moment, and adding to that may only increase the overload, but there are a few things from an IT support and IT services point of view that are worth considering for your business that I’d like to highlight today. ...
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Be proactive about business continuity – COVID-19

Can your business continue if staff can't come into the office? I wish I could tell you what is a beat-up and what is legitimate at the moment when it comes to the Corona virus, and without adding to unnecessary panic, it is a good time to consider some important Business Continuity questions for your organisation. COVID-19 has highlighted the need for businesses to consider their Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP). ...
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Deleted items are for..deleted items

This month I have a really simple message - no security issues to scare you with, no fancy new technologies that will make your business run more smoothly. It’s an email I thought I’d never have to send again, but alas, it’s something that has cropped up twice in the last month. So, without further ado: Never, ever, store important emails in your ‘Deleted Items’ folder! This folder is designed to purge itself at regular ...

The end of Windows 7 is now

Number one on the list of IT priorities this month is the end of support of Microsoft Windows 7 devices - these machines are now unsupported and are a security risk to your business. If you’ve been putting off replacing or upgrading, now is the time! Next on the list - there is a lot of doom and gloom coming from my monthly posts. Hackers are stealing my data, robots are stealing our jobs, my ...

New Office Macro Virus – Emotet

Hi all, This month there are a few items on the agenda and as per last month, I’m going to try and keep the IT security side of things brief! Firstly, on security - the holiday period is always the busiest time of year for scammers. Please let your staff know to be extra careful when opening emails, especially ‘unexpected’ package delivery notifications, and as always, get in touch with us if anything doesn’t look quite ...

Microsoft ending support for older OS Jan 2020

Hi all, The last few monthly emails I’ve been sending out have been dedicated to IT data security - this is and will remain one of the highest priorities. However, there is more to IT than just security! There are a couple of important things I would like to mention this month. Firstly, in regards to Microsoft desktop operating systems. Microsoft will end support for Windows 7 on the 14th of January 2020. This means ...

Hacker attempts on the rise against Aussie businesses

Hi all, This month has seen another huge spike in data breaches - specifically Office 365 accounts without two factor authentication enabled. These exploits are generally achieved using sophisticated targeted phishing attacks and fake login portals. On that note, I feel it’s time for another security quiz (the last one was very popular)! Point out the difference between these two login pages, and also which one is the real deal - as per the last ...

Spam and scam emails costing your business money

Hi all, This month I want to talk briefly about spam, scam and other malicious email. Here are some stats of note: 10% of all cases logged in our system in the last month were spam, scam or malicious other email related, more than double any other single issue. It’s great that staff are being proactive with these rather than taking a gamble and clicking links! But also highlights what a problem this really is. ...

Introducing your IT Score to your monthly reports

Hi all, As I mentioned in last month’s report, I attended the 2019 AusCERT cyber-security conference where we learnt about current initiatives to help protect your staff and business data. It made us reflect on our current reporting, in particular, your monthly “traffic light” IT report. When we first developed that report, our intention was to easily highlight the key areas in your IT environment that need your attention. When we started generating these reports in ...
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Move your backups to the cloud to save your business money

Manual procedures around backups are a risk to your business data Hi everyone, Last month I touched briefly on backups, and this month I’m going to go into a little more detail as to why you should have them for all business-critical services. I’ll start by telling you a story - this happened last month to a company (they aren’t a customer of ours) who called us for help. They had their company files stored ...