vCIO articles

We sell Microsoft licensing. So this is an awkward thing for me to write down, and I'm writing it anyway: if you buy Copilot seats this month and hand them out on Monday, you'll waste the money, and you might create a problem you didn't have. Not because the product's bad. It isn't. It's what happens in the fortnight before anyone types anything. What a Copilot licence actually does on day one Think about a ...

Somewhere in your firm there's a document that says who can commit the firm to what. It might be called a delegation of authority schedule, or a signing matrix, or just "the approvals policy". It's been through the board. It says a senior associate can authorise up to a figure, that above another figure it needs two partners, and that certain things need you personally regardless of the amount. It's one of the oldest and ...

It's 4:40 on a Thursday. A senior associate has a client review at nine tomorrow. She's got eleven pages of file notes she hasn't read, and she's been sitting in other people's meetings since ten. She opens a browser tab, ChatGPT, the same one her nephew uses for his assignments. Select all, copy, paste. Then she types: "Summarise the key issues and flag anything that needs a decision." Four seconds later there's a clean one-page ...

Name every AI tool your people used this week. Not the ones you bought. All of them. Almost nobody can. I ask this in meetings, and the answer is usually a pause, then "Copilot, Claude...I think..." then a slightly less certain "and I think a few of them use ChatGPT." That is an fair answer, and it is nowhere near complete, which is the entire problem. This isn't a gotcha. It's the same blind spot ...

Happy New Year everyone! I hope you got a good break in before the 2024 work year begins. I hope you weren’t hoping for too much sun, as it’s only felt like summer in patches. Our 2023 year finished with a few games of Darts down at Oche on Elizabeth St before heading up to Gingerboy for a banquet for the ages. Earlier in the month, we had our first photo shoot with the team. ...

You stop stone cold. The streets stand still, and to your right… you're face-to-face with a tram. Somehow you've held on to your piccolo. Even though you're sweating bullets. But the tram driver looks at you and shakes their head. You look back…mouthing "I'm sorry", taking a step back. It drizzles (how Melbourne) as you look around the deserted Bourke Street mall. DJs have moved to one side, but the rest of the mall is ...

You're sitting in a taxi, frantically checking your pockets, your bag…where did you put it? Then, suddenly, it dawns on you. As your plane levelled at 35,000 feet, you slid your smartphone into the seatback pocket.  But now you are cruising home along the Monash Freeway (sorry, crawling along the Monash). And you can't believe you have left it onboard. It's 2022, and no one wants to go to an airport. Tullamarine is no different. The ...

When you're in need of an IT company, it's important to do your research. Not all companies are created equal, and some may not be the best fit for your specific needs. Here are five things to look for when selecting an IT company: Choosing the best IT firm may be a difficult task. There are several criteria to consider, and it's critical to ensure you pick the ideal business. Note: If you're a Melbourne ...

A client of ours, one that we've been supporting for close to 10 years recently came to us with a question. They have a business of about a hundred staff, with six locations around Australia, with their head office located in Melbourne. They had a national IT manager who was an internal staff member and an IT assistant who helped out with some of the onsite issues in the Melbourne office. To complement their IT, ...

How technology can be an opportunity and not a threat during Coronavirus   Hi all,   It’s now clear that the COVID-19 pandemic is going to leave a long term, if not a permanent mark on how businesses do business (and society in general operates) going forward.   This month I want to talk about what we’re doing at Intuitive IT to streamline our business systems. We’re using this uncertain time as an opportunity to ...