IT Strategy articles
A list of all our IT business support articles under the category of IT Strategy
Navigating Technology: Building a Productive and Inclusive Workspace
The era of cluttered desks piled with papers and rows of filing cabinets is over. Today's office spaces are vibrant centres of innovation where technology takes centre stage in driving transformation. Harnessing the right technological tools can profoundly enhance your team's productivity by streamlining workflows and fostering seamless collaboration. Is your company maximising technology's potential? This article delves into how technology fuels productivity in the modern office. We'll examine its benefits and offer insights on ...
Data-Driven Decision-Making: Leveraging Insights for Strategic Advantage
Data serves as the lifeblood of contemporary businesses, fueling insights, steering decision-making processes, and ultimately moulding a company's success. However, managing data can swiftly become overwhelming in today's information-rich environment. With scattered spreadsheets, isolated databases, and inconsistent formatting, a data management nightmare emerges, preventing the effective harnessing of this invaluable resource. This guide aims to chart a path toward data management triumph. It delves into the challenges of inadequate data management, provides a blueprint for ...
Maximising Efficiency: A Guide to Cloud Optimisation
Cloud computing has transformed business operations, offering scalability, flexibility, and cost-efficiency. However, it also brings a challenge known as cloud waste. Cloud waste refers to the unnecessary expenditure of resources and funds on cloud services. For instance, running idle instances, overprovisioning resources, or not using reserved cases are all examples of cloud waste. These services must often be more utilised or optimised to their full potential. Studies show that approximately 32% of cloud spending is ...
How to use AI in your business
Let's be honest – AI can be overwhelming. The hype is everywhere, promising to revolutionise every aspect of business. Every business we’ve spoken to about including AI in their technology wants to do it but doesn’t know how. As a business leader, how do you cut through the noise and strategically leverage AI to achieve tangible results? This blog post aims to be your no-nonsense guide to AI implementation from a strategic perspective. We'll start ...
Strategic AI Integration: Tips for Establishing Effective Staff Guidelines
Artificial Intelligence (AI) is a potent tool that elevates your workforce's productivity, efficiency, and creativity. However, its implementation comes with challenges and risks that businesses must navigate to harness its benefits effectively. Businesses must set clear ethical guidelines, often called "AI rules," governing staff interaction with AI. This ensures transparency in the use of AI for handling business data. Employees may only utilise AI with established guidelines, leading to missed opportunities for significant time savings. ...
Strategies for Success: Upgrading Workforce Technology in Small Businesses
Technology plays a crucial role in enhancing efficiency, productivity, and competitiveness. For small businesses, the modernisation of workforce technology presents both an opportunity and a challenge. Modern technology can empower small businesses, enabling them to thrive in the digital era. However, many of them need to catch up on modernisation efforts. For instance, over 30% of small businesses last updated their systems over four years ago. Several factors contribute to the reluctance of SMBs to ...
The Best Customer Service for an IT Provider
Happy New Year everyone! I hope you got a good break in before the 2024 work year begins. I hope you weren’t hoping for too much sun, as it’s only felt like summer in patches. Our 2023 year finished with a few games of Darts down at Oche on Elizabeth St before heading up to Gingerboy for a banquet for the ages. Earlier in the month, we had our first photo shoot with the team. ...
“Secure By Design” Cybersecurity Practices: Why It Matters
Did you know that last week, cybercriminals hacked a small family-owned builder?[1] Or a small car dealership was attacked due to poor passwords?[2] It's easy to think that cyber threats only exist for large companies like Subway or Dymocks. However, cybersecurity is a critical foundation on which businesses, no matter their size, must rely. The implications of cyberattacks can have far-reaching and long-term consequences that may include significant financial losses, reputational damage, and the compromise ...
7 Ways to Transform Your Customer’s Digital Experience
"ANZ kills cash…" screams the media as the headline is splashed across news sites and your feed. "Why you soon won't be able to withdraw cash…" Is this the end of cash? Are we all expected to now pay contactless with our smartphones or watches? Well, the move to a cashless society continues to gain pace - with only 27% of all transactions completed by cash post-pandemic. Aside from the convenience of not carrying physical ...
What is Essential 8?
What is Essential 8? The inception of the Essential 8 aimed to foster robust security and operational protocols among Australian government bodies, departments, local councils, and other entities operating in the public domain. Many private enterprises consider the Essential Eight an advantageous starting point for evaluating security measures and establishing a fundamental groundwork for cybersecurity. The custodianship of the Essential Eight is under the Australian Cyber Security Centre (ACSC) purview. What are the eight mitigation ...