IT Strategy articles

Every six months, we email our clients a business survey. We do this to ensure our IT recommendations align with their business goals. One of the critical questions on that survey is in the format of finish this sentence. I could do my job better if I knew... I love this question. It makes everyone pause and consider this carefully. We're so busy doing our day-to-day tasks, we forget to step back and consider how ...

“Um…well…that’s interesting. The room falls silent. Shock. Did that happen? You thought it was the most wonderful time of the year. Or it was when you walked into the room. But there is always one joker in your team that thinks their gift is hilarious.  While everyone around you is opening up thoughtful gifts like the latest Jamie Oliver cookbook… a pair of scotch glasses, or some Happy Socks…. you're staring at some tea towels. ...

"There." You reach back and hand your 5-year-old daughter your iPhone. "Listen, just put on ABC Kids and watch Bluey…so I can…concentrate…this traffic is horrendous." The local council had filled the potholes, only for them to fall apart again. But truthfully, the roads are hidden obstacle courses currently. And peak hour is your new nightmare with traffic back to pre-pandemic levels.  Just navigating in the wild, wet weather and bumper-to-bumper crawl along Dandenong Road, you ...

"C'mon, let's go into the City for the day…" Those words rang in your ears as you watched your mother shuffle along the queue. She was slowly moving the trays forward. The china plates rattle as if they are destined to smash. And the smell of lunch drifting through the air. The mouth-watering food selection...roast of the day, sandwiches and cakes.  And the highlight was a frog in the pond. Red jelly, of course.  The ...

(What does it mean for you?) How often are you standing in the queue for self-serve checkout and wondering where all the staff have gone? Both Coles, Woolies, and soon Aldi offer self-serve checkouts. Like most people, you probably drop into the supermarket on the way home from work. It's always busy. You’ve decided to do a quick Woolies run to grab something for dinner. It probably happens more often than you like. So juggling ...

Managed Services Provider (MSP) (Dry and dull) definition of an MSP OK, let's start with the textbook definition of an MSP, thanks to Gartner. A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. What is an MSP in English? An MSP will manage and maintain your IT ...

Finding a seat on the 7.19 am city loop service to Ringwood seems to be a distant memory for most workers.  Once, you struggled to find car parking at the station.  And hurried towards the platform.  Hoping the heavens didn't open on you in your suit. Of course, if you did find a seat, you'd share the next hour in the packed carriage as the train lurched towards the city.  You would wrestle to open ...

You stop stone cold. The streets stand still, and to your right… you're face-to-face with a tram. Somehow you've held on to your piccolo. Even though you're sweating bullets. But the tram driver looks at you and shakes their head. You look back…mouthing "I'm sorry", taking a step back. It drizzles (how Melbourne) as you look around the deserted Bourke Street mall. DJs have moved to one side, but the rest of the mall is ...

Imagine this: you are enjoying a nice cup of coffee and croissants from Lune (yum!) while sitting at your desk and enjoying the view of the Melbourne skyline from your office. Then, you look at your monitor and realise you have a mighty task of sorting out tabs/windows currently open. It gets worse if you must split the screen into two for two apps so that you can see both beside each other. Oh! What ...

Happy New Financial Year to everyone! We sure hope it will be a happy one. We’ve found the last 12 months more difficult than we initially thought. It was all meant to be rainbows and happy times as we emerged from lockdown. However, we discovered business was reluctant to spend and commit and the cost of business rising, combined with the effects of the “Great Resignation” have caused consternation among business owners we’ve spoken with. ...