Automation articles

How good is that feeling when you think of a great idea of AI? You paste in your text to ChatGPT (or other), and it returns some fantastic output. You feel like you’ve just found a cheat code for work. Right? However, you need to be very, very careful about what you provide and where you do it. Because that content you just pasted could be used in someone else’s query. So it leads to ...

Embracing the Cashless Revolution: Why Your Business Should Adapt The world has shifted to digital, and payment methods are no exception. Gone are the days when cash, cheques, or debit cards were the only options. Digital wallets like Apple Pay, Google Pay, and PayPal are becoming standard today. Customers increasingly expect businesses to offer these modern payment solutions. For small businesses, staying competitive means keeping pace with these trends. If customers can’t pay using their ...

Customer service is fundamental to the success of any business. As customer expectations evolve, companies must adapt their strategies and tools to meet these changing demands. Did you know that 55% of customers prefer self-service options over speaking to a representative? Technology is pivotal in this shift, providing innovative solutions that enhance efficiency, personalisation, and overall satisfaction. So, what technologies can improve your customer experience? Below, we’ll explore several currently transforming customer service options and ...

Artificial Intelligence is no longer just for big-budget companies. Today, small businesses can access AI tools that enhance operations, improve customer experiences, and increase profits. The emergence of affordable AI solutions has opened up opportunities for small businesses to harness powerful technologies without breaking the bank. This post will explore seven effective ways to use AI to thrive in a competitive market. Streamlining Customer Support with AI Chatbots Many small businesses need more customer service ...

Running a small business can feel like a whirlwind—constantly juggling numerous tasks and roles while racing against the clock. What if you could reclaim some of that precious time? Enter task automation: your secret weapon for streamlining workflows and boosting productivity. Small businesses can benefit significantly by automating routine and repetitive tasks, freeing up valuable time and resources. Each minute saved can lead to greater productivity and profitability. This guide will introduce you to the ...

Let's be honest – AI can be overwhelming. The hype is everywhere, promising to revolutionise every aspect of business. Every business we’ve spoken to about including AI in their technology wants to do it but doesn’t know how. As a business leader, how do you cut through the noise and strategically leverage AI to achieve tangible results? This blog post aims to be your no-nonsense guide to AI implementation from a strategic perspective. We'll start ...

Artificial Intelligence (AI) is a potent tool that elevates your workforce's productivity, efficiency, and creativity. However, its implementation comes with challenges and risks that businesses must navigate to harness its benefits effectively. Businesses must set clear ethical guidelines, often called "AI rules," governing staff interaction with AI. This ensures transparency in the use of AI for handling business data. Employees may only utilise AI with established guidelines, leading to missed opportunities for significant time savings.  ...

“Um…well…that’s interesting. The room falls silent. Shock. Did that happen? You thought it was the most wonderful time of the year. Or it was when you walked into the room. But there is always one joker in your team that thinks their gift is hilarious.  While everyone around you is opening up thoughtful gifts like the latest Jamie Oliver cookbook… a pair of scotch glasses, or some Happy Socks…. you're staring at some tea towels. ...

AI technology is advancing at an incredible rate, and it is becoming increasingly difficult to tell the difference between content that is generated by AI and content that is created by humans. AI algorithms are now able to generate highly realistic text, images, and even videos that are indistinguishable from those created by humans. This level of sophistication allows AI to perform a wide range of tasks, from generating personalised responses to customer inquiries to ...

During April, Intuitive IT was working hard on creating more efficiencies and automations in the business. In doing so, we thought it would be a good idea to share four key reasons to automate your business. As a Melbourne IT support company, we have access to skill sets that make the process of developing automation a lot easier than most. You would think that this would mean we're running a Jetsons-like world of bots and ...