Intuitive Consulting articles
The Copilot Readiness Assessment I’d Run Before You Buy a Single Seat
We sell Microsoft licensing. So this is an awkward thing for me to write down, and I'm writing it anyway: if you buy Copilot seats this month and hand them out on Monday, you'll waste the money, and you might create a problem you didn't have. Not because the product's bad. It isn't. It's what happens in the fortnight before anyone types anything. What a Copilot licence actually does on day one Think about a ...
Someone Just Pasted a Client File Into ChatGPT
It's 4:40 on a Thursday. A senior associate has a client review at nine tomorrow. She's got eleven pages of file notes she hasn't read, and she's been sitting in other people's meetings since ten. She opens a browser tab, ChatGPT, the same one her nephew uses for his assignments. Select all, copy, paste. Then she types: "Summarise the key issues and flag anything that needs a decision." Four seconds later there's a clean one-page ...
Can You Name Every AI Tool Your Staff Used This Week?
Name every AI tool your people used this week. Not the ones you bought. All of them. Almost nobody can. I ask this in meetings, and the answer is usually a pause, then "Copilot, Claude...I think..." then a slightly less certain "and I think a few of them use ChatGPT." That is an fair answer, and it is nowhere near complete, which is the entire problem. This isn't a gotcha. It's the same blind spot ...
Understanding IT Compliance Audits: How to Protect Your Data and Meet Regulatory Standards
Cybersecurity threats are a constant concern, making IT compliance more critical than ever for safeguarding data. Nearly 70% of service organisations must demonstrate compliance with at least six types of frameworks. IT compliance audits are vital to staying secure and protected from cyber insurance requirements to industry regulations. What Is an IT Compliance Audit? An IT compliance audit evaluates a company’s technology systems and practices to meet specific legal, industry, and security standards. These audits ...
Maximise Your Business Potential with Expert Data Engineering
Many businesses need help turning vast amounts of data into usable information. Research shows up to 73% of business data needs to be analysed, leaving valuable insights untapped. Data engineering helps solve this problem by developing systems that organise raw data, making it easily accessible and actionable. By building efficient data pipelines, businesses can transform data into valuable insights that drive long-term success. What Is Data Engineering? Data engineering is creating systems to collect, store, ...
The Best Customer Service for an IT Provider
Happy New Year everyone! I hope you got a good break in before the 2024 work year begins. I hope you weren’t hoping for too much sun, as it’s only felt like summer in patches. Our 2023 year finished with a few games of Darts down at Oche on Elizabeth St before heading up to Gingerboy for a banquet for the ages. Earlier in the month, we had our first photo shoot with the team. ...
Data Privacy Laws: Protect Your Business and Customers
Not a month goes by without the clear and present danger of another cyberattack on an Australian business. In the last few weeks, millions of Australians have had their data stolen by hackers attacking Latitude Financial. Many Aussies would be surprised to learn that Latitude Financial held sensitive documents dating as far back as 2005 from the previous owner, GE Capital Finance. Simple, interest-free purchases made at The Good Guys or JB Hi-Fi have now ...
How we use Business Intelligence (Power BI)
As organisations want to understand their businesses better, more and more conversations are around Business Intelligence or BI. The more meetings we have around BI, the more we realise that outside a specific scope of existing reports and data, owners and management aren't really sure what other insights they need. So inevitably, the question of how we use Power BI or Google Looker in our business is asked. Here is one way we use Business ...
Creating Impactful Dashboards with Microsoft Power BI
It wasn't that long ago that many companies heavily relied on software such as Microsoft Excel to help provide reporting and analytics to manage their business. Working through tabs, filtering data sets and looking at brightly coloured graphs was part of many Monday sales meetings. That's if you had colour toner; otherwise, you looked at monochrome reporting that all looked the same. Thankfully, those reporting days are behind us. Today you can communicate complex information ...
Future Tech Revealed: What’s New at CES 2023?
A quick peek around your home office will uncover a range of gadgets and tech purchases made over the last few years. When we were all stuck at home, you may have invested in new Apple AirPods, upgraded your TV or finally set up your desk with a second monitor to avoid hunching over and squinting at your tiny laptop screen. Perhaps you even put a TV in your home office to watch the footy ...