Cybersecurity articles
A list of all our IT business support articles under the category of Cybersecurity.
Microsoft 365 Data Loss Prevention Won’t Find What’s Already in the Downloads Folder
We run a scan that looks for personal information left in places nobody meant to leave it. Client lists, spreadsheets of holdings, scanned identity documents, the occasional file literally called passwords. We run it on our own machines too, and an IT company's Downloads folder turns out to be exactly as ordinary as everyone else's. I had client lists I downloaded from our CRM that I wanted to manipulate in Excel sitting in there. Old ...
A Melbourne Gym Got Hacked by a Bloke Who Wanted a Spin Class
Earlier this year, a man named Andrew asked his AI assistant to book him into a gym class, because booking it himself was a chore. The assistant booked the class. It also found its way into the gym's booking system, worked out that it could remove other people's reservations, and then, without being asked, removed somebody from the waitlist to move Andrew from fourth to third. Then it told him what it had done, and ...
Someone Just Pasted a Client File Into ChatGPT
It's 4:40 on a Thursday. A senior associate has a client review at nine tomorrow. She's got eleven pages of file notes she hasn't read, and she's been sitting in other people's meetings since ten. She opens a browser tab, ChatGPT, the same one her nephew uses for his assignments. Select all, copy, paste. Then she types: "Summarise the key issues and flag anything that needs a decision." Four seconds later there's a clean one-page ...
Can You Name Every AI Tool Your Staff Used This Week?
Name every AI tool your people used this week. Not the ones you bought. All of them. Almost nobody can. I ask this in meetings, and the answer is usually a pause, then "Copilot, Claude...I think..." then a slightly less certain "and I think a few of them use ChatGPT." That is an fair answer, and it is nowhere near complete, which is the entire problem. This isn't a gotcha. It's the same blind spot ...
“Our People Know Not to Click”, and Other Things That Stopped Being True
"Our people know not to click." I've heard that sentence in a lot of boardrooms, and I've never once thought it was a stupid thing to say. It's usually true. The partner saying it has paid for the training, run the simulated phishing tests, and watched the click rate come down year on year. He is describing a real achievement. The problem is that it answers a question nobody is asking anymore. Because in a ...
2025 Remote Work Security: Protect Your Business in a Hybrid World
The Evolving Landscape of Remote Work Remote work has changed dramatically over the past few years. What started as a reactive response to global disruptions has now become a permanent model for many organisations and tiny businesses. If you’re running a business in today’s digital landscape, relying on outdated security practices is no longer enough. To stay protected, compliant, and competitive, your security measures must evolve alongside the threats. This article explores advanced remote work ...
Strengthen Your Security: Why Multi-Factor Authentication Matters for Small Businesses
How Vulnerable Is Your Small Business to Cyberattacks? Have you ever wondered how safe your business really is online? Recent studies show that nearly 43% of cyberattacks target small businesses, often taking advantage of weak security measures. One of the most effective—and often overlooked—ways to protect your business is Multi-Factor Authentication (MFA). By adding an extra layer of security, MFA makes it much harder for hackers to access your accounts, even if they know your ...
How to Keep Your Gmail Account Safe in 2025: Emerging Threats and Security Tips
Why Gmail Is a Target in 2025 Gmail is one of the most widely used email platforms in the world—and that makes it a prime target for cybercriminals. Because it’s connected to other Google services like Drive, Pay, and even saved passwords, a hacked Gmail account can put all your digital assets at risk. As Artificial Intelligence (AI) becomes more advanced, cyberattacks are getting harder to detect. AI is now being used to craft phishing ...
Free Up Space and Boost Productivity with These Top Cloud Storage Services
In today’s digital age, it’s easy to lose track of how much storage space is left on your devices. With the constant addition of photos, videos, documents, and apps, devices quickly run out of room. Cloud storage is an innovative solution—it lets you store data online, freeing up space on your device and giving you access to files from anywhere. In this post, we’ll look at the top cloud storage services that can help you ...
Scammers Can’t Fool Me (Or Can You?)
You can’t fool me. That’s what I say when I receive a scam email. I can see it coming from a mile away. I take great pride in telling Mitch in our office that he can’t trick me when he sends our regular phishing simulation email. But maybe I’m not as smart as I think I am. Because on our latest family holiday, much to my embarrassment, I was fooled. In this post, I hope ...