Cybersecurity articles

A list of all our IT business support articles under the category of Cybersecurity.

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Hacker attempts on the rise against Aussie businesses

Hi all, This month has seen another huge spike in data breaches - specifically Office 365 accounts without two factor authentication enabled. These exploits are generally achieved using sophisticated targeted phishing attacks and fake login portals. On that note, I feel it’s time for another security quiz (the last one was very popular)! Point out the difference between these two login pages, and also which one is the real deal - as per the last ...

Spam and scam emails costing your business money

Hi all, This month I want to talk briefly about spam, scam and other malicious email. Here are some stats of note: 10% of all cases logged in our system in the last month were spam, scam or malicious other email related, more than double any other single issue. It’s great that staff are being proactive with these rather than taking a gamble and clicking links! But also highlights what a problem this really is. ...

Introducing your IT Score to your monthly reports

Hi all,   As I mentioned in last month’s report, I attended the 2019 AusCERT cyber-security conference where we learnt about current initiatives to help protect your staff and business data.   It made us reflect on our current reporting, in particular, your monthly “traffic light” IT report. When we first developed that report, our intention was to easily highlight the key areas in your IT environment that need your attention.   When we started generating ...
Intuitive IT recommends the use of a password manager for your business

1st security tip – Get a password manager

Hi all,   Last week I was lucky enough to attend AusCert 2019, which is one of the biggest IT security conferences in the country. There were plenty of valuable takeaways which we’ll be recommending and implementing over the coming months.   One of the keynote speakers (Mikko Hypponen from F-Secure), who has over 30 years of IT security experience, was asked the question ‘If there’s one thing that anyone can do to be more ...

Why you should use two-factor authentication

Hi all, Welcome to April - the days are getting shorter, the mornings are getting colder, and the data breaches are getting more frequent. Coincidence, or something more sinister? In any case, last month I wrote about data breaches at MyFitnessPal and MyHeritage - this month we have 8fit and Houzz - they just keep on coming! And there are many, many more. These are the ones that have affected our client base. We can’t ...

Your apathy towards security is a massive risk to your business

As per Yener Adal's blog post last month, during the month of October, we ran our initial data breach awareness campaign. The results were interesting, disappointing and more than a little concerning - here’s the overview: The initial campaign logged 16% of the currently active accounts in our helpdesk system had a single or multiple data breaches associated with it Of these, we had a 19.88% response rate to the issue, which means almost 20% ...

Helping our clients with automated data breach notification

  Early last week I received a call from a friend who was worried about a scam email he received. Initially, I thought “what’s the big deal?”. How bad can a scam email be? Just mark it as spam, delete it and move on.   He went on to explain that the scam message informed him that they had access to his computer and information on it. They “proved” this by stating they had his ...

Social Engineering, it will never happen to me. Think again

Monthly IT Support Update - October 2017 Hi All, This month I’m going to touch on a subject that I’ve written about in the past, unfortunately, the issue isn’t going away and is only getting more sophisticated - that issue is social engineering and it can result in the loss of sensitive information, money, and potentially the reputation of your business. What is social engineering? It manipulating people into performing an action or divulging confidential ...
Phone system to the cloud

Why your server backups are so important.

I am furious. Out and out outraged. I can’t believe it still happens but it does. I was reminded of it again yesterday. Why so mad? Because it gives IT people a bad name and it’s soooo easy to fix. It shouldn’t even be an issue. TEST. YOUR. BACKUPS. Backups are important right? Right. Talking about backups is boring right? Right. But each and every business owner needs to read this and make sure that ...