AI articles

We sell Microsoft licensing. So this is an awkward thing for me to write down, and I'm writing it anyway: if you buy Copilot seats this month and hand them out on Monday, you'll waste the money, and you might create a problem you didn't have. Not because the product's bad. It isn't. It's what happens in the fortnight before anyone types anything. What a Copilot licence actually does on day one Think about a ...

Somewhere in your firm there's a document that says who can commit the firm to what. It might be called a delegation of authority schedule, or a signing matrix, or just "the approvals policy". It's been through the board. It says a senior associate can authorise up to a figure, that above another figure it needs two partners, and that certain things need you personally regardless of the amount. It's one of the oldest and ...

It's 4:40 on a Thursday. A senior associate has a client review at nine tomorrow. She's got eleven pages of file notes she hasn't read, and she's been sitting in other people's meetings since ten. She opens a browser tab, ChatGPT, the same one her nephew uses for his assignments. Select all, copy, paste. Then she types: "Summarise the key issues and flag anything that needs a decision." Four seconds later there's a clean one-page ...

Name every AI tool your people used this week. Not the ones you bought. All of them. Almost nobody can. I ask this in meetings, and the answer is usually a pause, then "Copilot, Claude...I think..." then a slightly less certain "and I think a few of them use ChatGPT." That is an fair answer, and it is nowhere near complete, which is the entire problem. This isn't a gotcha. It's the same blind spot ...

"Our people know not to click." I've heard that sentence in a lot of boardrooms, and I've never once thought it was a stupid thing to say. It's usually true. The partner saying it has paid for the training, run the simulated phishing tests, and watched the click rate come down year on year. He is describing a real achievement. The problem is that it answers a question nobody is asking anymore. Because in a ...

Let's be honest. We all feel the pressure to "do something" with AI right now. The noise in the market is absolutely deafening. Last week, I was catching up with a client—a managing partner at a wealth management firm. He looked anxious. He told me his board was pushing him to integrate AI into their workflows to "stay competitive" and speed up their client reporting. I asked him a simple question: "If ASIC knocked on ...

Why Small Businesses Should Embrace AI-Powered Automation Running a small business often means juggling many roles—managing operations, handling customer questions, and keeping things running smoothly. But there’s a more innovative way to lighten the load: AI-powered automation. Thanks to advances in technology, AI tools are now more affordable and accessible than ever. That means small business owners can automate tasks that once had to be done manually, without needing to hire a big team or ...

Why Gmail Is a Target in 2025 Gmail is one of the most widely used email platforms in the world—and that makes it a prime target for cybercriminals. Because it’s connected to other Google services like Drive, Pay, and even saved passwords, a hacked Gmail account can put all your digital assets at risk. As Artificial Intelligence (AI) becomes more advanced, cyberattacks are getting harder to detect. AI is now being used to craft phishing ...

Many businesses need help turning vast amounts of data into usable information. Research shows up to 73% of business data needs to be analysed, leaving valuable insights untapped.  Data engineering helps solve this problem by developing systems that organise raw data, making it easily accessible and actionable. By building efficient data pipelines, businesses can transform data into valuable insights that drive long-term success. What Is Data Engineering? Data engineering is creating systems to collect, store, ...

Windows 11 is quickly catching up with Windows 10, and as of August 2024, it holds over 31% of the Windows market share. This number will continue to grow, especially with Windows 10's retirement set for 2025. Are you already using Windows 11, or planning to make the switch soon? These tips will help you make the most of your new operating system. Windows 11 has many features that can significantly improve your productivity—but only ...