Intuitive articles
A list of all our IT business support articles under the category of Intuitive IT
Help me help you. Help ME help YOU
Monthly IT Support Update - May 2017 Hi all, Over the last few years, I’ve written many articles summarising hopefully relevant topics, ideas, and technologies every month. The general format has changed over time, but the message has tried to remain consistent; to provide you with information that aims to offer options for growing your business by streamlining IT processes and recommending appropriate, proven technology. This month I’m going to do something a little different ...
All laptops created equal…, right? Wrong.
Monthly IT Support Update - April 2017 Hi all, Given that last month’s email was a bit depressing with the whole automating our livelihoods caper, I thought I’d go back to some IT bread and butter this month to mellow things out. We’ve had a few queries recently about the cost of hardware and software - specifically, why there is such a pricing disparity between consumer and business desktops and laptops. When we send through ...
5 IT Friendly Pranks for your April Fools Day
Autumn is setting in here in Melbourne, that means that April Fool’s day is just around the corner. We wanted to get you ready for a pranktastic day, without getting into too much trouble. So here are our top IT 5 pranks to support you (That probably won’t get you in trouble) in having some fun on April 1st. First things first, a bit of a disclaimer: Picking on people is not cool, don’t use ...
I for one welcome our new computer overlords
Monthly IT Support Update - March 2017 Hi all, Last month I touched on AI as a technology that will make a difference in the near future, this month I’ll be going into a little more detail as to what exactly this means for businesses. There are advantages and disadvantages, not only for your business but yourself and society in general. Computerisation and automation of various jobs and even entire industries are going to drastically ...
IT trends to look forward to in 2017
Monthly IT Support Update - February 2017 Hi all, Well, 2017 is well and truly underway and it’s looking to be another big year in IT. There are going to be a few major areas to watch and take note of this year. I’ll give a brief overview of these below, as well as what they could mean for your business. Social media presence There were and still are plenty of organisations that believe social ...
Intuitive IT nails IT NPS with 77!
Monthly IT Support Update - January 2017 Hi all, I hope you all had a good break and welcome to 2017! Here’s hoping this year will a productive one for everyone. Firstly I’d like to thank those of you who took the time to fill out our annual survey. The results were overwhelmingly positive, and our rating has improved from 70 last year to 77 this year. The industry average for IT is around ...
Christmas 2016 Helpdesk hours
We are pleased to inform all our customers that Intuitive IT will be keeping the helpdesk running during the Christmas period. The helpdesk will be operating under different hours so please refer to the information below. As always, monitoring of your key systems and services will continue to be 24/7 and any critical issues will be addressed in the timely manner you have become accustomed to as an Intuitive IT customer. If the helpdesk is ...
IT Support holiday hours and…Sloths. Wait, what?
Monthly IT Support Update - December 2016 Hi all, Well, it’s the last monthly email for the year, and as promised six months ago, it’s time for the annual Intuitive IT questionnaire. Clients will receive the link to complete the survey via email. If you could take a few minutes to complete the questions therein it would be much appreciated. We’ll also be sending out the annual satisfaction survey in the next week or so, it’s ...
IT Risk Management – What you need to know
Monthly IT Support Update - November 2016 Hi all, This month I’d like to talk about IT risk management. Traditionally, for the majority of businesses, IT risk management has been an afterthought, or not thought about at all. However, with most businesses almost complete reliance on technology to function, realistically it should be front and centre on any well thought out business strategy. IT risk management covers a range of areas, but its primary goal ...
5 Spooky Problems that Scare the IT Department
Update, Halloween 2022 This blog from the incredible mind of Ben Taylor, our senior helpdesk officer was written as a bit of a joke back in 2016. What I didn't realise was how popular it was going to be. We also seem to get a spike in traffic to it leading into Halloween. Coincidence, I think not... Credit for the illustrations also goes to Ben. Thanks for putting time and effort into this. Now you ...