IT Management articles

Have you ever had this kind of a day? It starts early; very early.  You've been lying in bed, and it's still dark outside. You are building that mental to-do list. "First, I need to do x; then I can get onto y. Yep, that's a good plan," you say to yourself. In the shower, "oh, I mustn't forget to do z". OK, good, you are sorted. You make your coffee, sit at your computer ...

This October marks the 17th annual Cybersecurity Awareness Month. Although we should be thinking about Cybersecurity every month (I know I do) it’s great there is a formal event of such magnitude to keep us engaged between the AFL finals month and Movember! ;) Please keep an eye on our socials for tips and tricks related to securing your business and increasing your Cybersecurity Resilience. So long (for 3 months), and thanks for all the ...

What is Managed IT Support? Managed IT Support may be a term you've heard about, and you're wondering, "Why does my IT support need to be managed"? That's a very good question. This is usually the first question we get when we talk to prospects. So what is it? Managed IT Support or Managed IT Services is a service that allows you to offload all or part of your IT Support to a Managed Services ...

If you're reading this article, something isn't right with your current IT support provider. Sorry to hear that. Most businesses are very loyal to their IT provider so something has gone very wrong or it hasn't been right for a while now. Once you've read through this article, hopefully, you'll be ready to make the call if you should switch your IT Support provider. Should you change your IT Support provider? Before you jump ship, ...

How much to outsource Managed IT support? There are a few elements you need to understand when pricing IT support. Each business is different, and you must find the right package that suits your organisation and needs. Costs can vary based on the response time you expect on tickets if you need after-hours support, how important security is and, of course, the number of staff members you need to support. But generally speaking, support costs ...

In this month's update, we discuss why you need to upgrade your Anti-virus to detect advanced threats, protecting your business against CEO Fraud, a self quoting tool for migrating to Microsoft 365 and fun and games inside Intuitive IT. June is always a time of reflection for us at Intuitive, as it would be for most businesses. 12 months ago most of us had just entered a second lockdown. Today, it appears some of us ...

Hi all, To our Melbourne clients, welcome to lockdown 4.0. The rest of you, we are so jealous. I don’t expect this lockdown to be a long one, but wish you all the best with home-schooling! Victoria is back into #lockdown from 11:59pm tonight. So although we’ll be working in our trackies, we’ll be working as per normal. Stay safe Melbourne and we’ll see you on the otherside. pic.twitter.com/IsPOjeoHoR — Intuitive IT (@intuitiveit) May 27, ...

A client of ours, one that we've been supporting for close to 10 years recently came to us with a question. They have a business of about a hundred staff, with six locations around Australia, with their head office located in Melbourne. They had a national IT manager who was an internal staff member and an IT assistant who helped out with some of the onsite issues in the Melbourne office. To complement their IT, ...

Who will win? Happy belated new year - I hope you were able to take a bit of a break and are back and feeling refreshed. Thanks to my colleagues doing the hard yards, I was able to do just that! Thank you, Michael and Yener! One of the big stories in tech last month was/is the ongoing stoush between the Australian Government and Google. In short, the government wants Google to pay for news ...

Well, we’re almost at the end of this year like no other. It has been a tough one for all of us, and I’d like to say a personal thank you to you and your business for your support throughout the year - without you we wouldn’t be here. More generally, all of the team here at Intuitive IT are both privileged and grateful to be in the position that we are, but equally, I’m ...