IT Management articles

Late last year we boldly decided to remove our mobile phone numbers from our email signatures quietly. For a business that is so focused on customer service, removing it could be seen as counter-intuitive (pun intended). However, my argument is it will make for a better customer service experience and streamline support queries. We’ve been able to achieve this because we’ve moved our business phone system to Zoom Phone. Zoom Phone is the business phone ...

You know what it's like when you have a new neighbour move in.  Questions you ask yourself. Do they have young kids? Any pets? Will you all get along? And like most people, you want to respect each other's right to privacy. But if you live in the outskirts of Melbourne, that can be easier said than done. With Melbourne's rapidly growing population and housing estates bursting at the seams, land availability continues to be ...

Fed Square is bursting at the seams with green and gold Socceroo fans. Flares are flying in all directions, and police are battling to contain the surging crowds, but for the most part, the focus is on the big screen beaming football from Qatar.  The excitement for this game has been building for days. Melbourne is pumping, and the jubilation of the Socceroos advancing this far in the World Cup is thrilling. Finally, after the ...

As the world of work continues to evolve, more and more employees are finding themselves working remotely. At Intuitive IT, we recognise the many benefits that come with this arrangement, including increased flexibility, reduced commute time and improved work-life balance. First, however, it's essential to understand the tax implications of working from home. We will dive into work-from-home tax deductions and how they relate to IT support. By understanding the deductions available to remote workers ...

Ham. Prawns. Oysters.  Hold on, does your mother-in-law eat oysters? Your sister is bringing her new partner. Why does Coles keep running out of glacée cherries? Hold on, is it going to boiling hot on Christmas Day or a washout? Who is going to Queen Vic on the 24th to get the seafood? Maybe it is easier to get it locally? Your mind is spinning. It’s a stressful time. We have all awakened from a ...

You know there has never been a better time to work remotely. Think about it for a moment. Imagine a pandemic had rocked Melbourne in the early 2000s. Back when we used dial-up internet, mobile phones were the size of a brick and your work was done at your desk. And probably with a desktop computer chained to the floor. Let's not forget we were still sending faxes… Now, let's say your boss made the ...

You only need to pick up the newspaper or watch Tamara on the 7 pm news to see how much coverage recent cyber attacks in Australia have received.  It is easy to pass judgement that hackers are more cunning. Or is something else at play?  Here's the thing, you've walked past desks with post-its taped to the monitor. How often is that post-it note a colleague's password? It's astonishing that this still happens in offices ...

Tripadvisor. Google Reviews. Facebook. OpenTable. Compare the Meerkats. From booking a restaurant to a holiday and buying a new TV, you have more content to sift through at your fingertips to make a buying decision.  It's easy to make informed decisions on your next meal, trip or flick. But with so many reviews, opinions and guides, how do you know what to trust? For example, choosing between a restaurant in Flinders Lane versus riverside dining ...

"There." You reach back and hand your 5-year-old daughter your iPhone. "Listen, just put on ABC Kids and watch Bluey…so I can…concentrate…this traffic is horrendous." The local council had filled the potholes, only for them to fall apart again. But truthfully, the roads are hidden obstacle courses currently. And peak hour is your new nightmare with traffic back to pre-pandemic levels.  Just navigating in the wild, wet weather and bumper-to-bumper crawl along Dandenong Road, you ...

"C'mon, let's go into the City for the day…" Those words rang in your ears as you watched your mother shuffle along the queue. She was slowly moving the trays forward. The china plates rattle as if they are destined to smash. And the smell of lunch drifting through the air. The mouth-watering food selection...roast of the day, sandwiches and cakes.  And the highlight was a frog in the pond. Red jelly, of course.  The ...