IT Management articles
A list of all our IT business support articles under the category of IT Management
Keep Your Company Secure Without Frustrating Your Employees
Ham. Prawns. Oysters. Hold on, does your mother-in-law eat oysters? Your sister is bringing her new partner. Why does Coles keep running out of glacée cherries? Hold on, is it going to boiling hot on Christmas Day or a washout? Who is going to Queen Vic on the 24th to get the seafood? Maybe it is easier to get it locally? Your mind is spinning. It’s a stressful time. We have all awakened from a ...
5 Microsoft Teams Tips to Boost Productivity
You know there has never been a better time to work remotely. Think about it for a moment. Imagine a pandemic had rocked Melbourne in the early 2000s. Back when we used dial-up internet, mobile phones were the size of a brick and your work was done at your desk. And probably with a desktop computer chained to the floor. Let's not forget we were still sending faxes… Now, let's say your boss made the ...
Conditional Access: Here’s What You Need to Know
You only need to pick up the newspaper or watch Tamara on the 7 pm news to see how much coverage recent cyber attacks in Australia have received. It is easy to pass judgement that hackers are more cunning. Or is something else at play? Here's the thing, you've walked past desks with post-its taped to the monitor. How often is that post-it note a colleague's password? It's astonishing that this still happens in offices ...
Melbourne Business Owners: 7 Things You Must Know When Buying a Computer
Tripadvisor. Google Reviews. Facebook. OpenTable. Compare the Meerkats. From booking a restaurant to a holiday and buying a new TV, you have more content to sift through at your fingertips to make a buying decision. It's easy to make informed decisions on your next meal, trip or flick. But with so many reviews, opinions and guides, how do you know what to trust? For example, choosing between a restaurant in Flinders Lane versus riverside dining ...
5 Proven Tips for a Successful BYOD Program
"There." You reach back and hand your 5-year-old daughter your iPhone. "Listen, just put on ABC Kids and watch Bluey…so I can…concentrate…this traffic is horrendous." The local council had filled the potholes, only for them to fall apart again. But truthfully, the roads are hidden obstacle courses currently. And peak hour is your new nightmare with traffic back to pre-pandemic levels. Just navigating in the wild, wet weather and bumper-to-bumper crawl along Dandenong Road, you ...
7 Apps Improving Customer Experience for 2023
"C'mon, let's go into the City for the day…" Those words rang in your ears as you watched your mother shuffle along the queue. She was slowly moving the trays forward. The china plates rattle as if they are destined to smash. And the smell of lunch drifting through the air. The mouth-watering food selection...roast of the day, sandwiches and cakes. And the highlight was a frog in the pond. Red jelly, of course. The ...
5 Must-Know Ways to Secure Your Endpoints
Biggest hack in history. Hack reveals the fragility state of cyber security. Customers scammed no longer use their passports. These are a few recent headlines screaming for your attention in the Herald-Sun. And no doubt, it's been a terrifying few weeks for online security for many Melburnians. Did you know that your iPhone can check security risks with a password? (Settings > Passwords > Security Recommendations) So seeing I'm suggesting you do the check, I ...
Protect your business from Insider Attacks
You've always liked Mark. Often you would run into him grabbing a flat white in the cafe downstairs. He was friendly enough and worked on a different floor, and like you, he followed the Dees. And he was thrilled with their first flag in fifty-seven years. Mark works in digital marketing, looking after Meta ads. You know, the ones that seem to follow you on both Facebook and Instagram. But over the last few years, ...
9 Essential Things You Must Do When Employees Leave Your Business
For decades, Flinders Street Station has played an integral role in Melbourne's life. The hustle and sounds of peak hour in the city. People rush about and look down at their screens. Everyone is going in every direction, converging on the corner of Flinders and Swanston. All in the mad scrambled to get into the office. And many times, made plans for that night with workmates, friends or loved ones. Catch a show at the ...
What is an MSP? And what to look for when choosing one.
Managed Services Provider (MSP) (Dry and dull) definition of an MSP OK, let's start with the textbook definition of an MSP, thanks to Gartner. A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. What is an MSP in English? An MSP will manage and maintain your IT ...