IT Management articles

Tripadvisor. Google Reviews. Facebook. OpenTable. Compare the Meerkats. From booking a restaurant to a holiday and buying a new TV, you have more content to sift through at your fingertips to make a buying decision.  It's easy to make informed decisions on your next meal, trip or flick. But with so many reviews, opinions and guides, how do you know what to trust? For example, choosing between a restaurant in Flinders Lane versus riverside dining ...

"There." You reach back and hand your 5-year-old daughter your iPhone. "Listen, just put on ABC Kids and watch Bluey…so I can…concentrate…this traffic is horrendous." The local council had filled the potholes, only for them to fall apart again. But truthfully, the roads are hidden obstacle courses currently. And peak hour is your new nightmare with traffic back to pre-pandemic levels.  Just navigating in the wild, wet weather and bumper-to-bumper crawl along Dandenong Road, you ...

"C'mon, let's go into the City for the day…" Those words rang in your ears as you watched your mother shuffle along the queue. She was slowly moving the trays forward. The china plates rattle as if they are destined to smash. And the smell of lunch drifting through the air. The mouth-watering food selection...roast of the day, sandwiches and cakes.  And the highlight was a frog in the pond. Red jelly, of course.  The ...

Biggest hack in history. Hack reveals the fragility state of cyber security. Customers scammed no longer use their passports. These are a few recent headlines screaming for your attention in the Herald-Sun.  And no doubt, it's been a terrifying few weeks for online security for many Melburnians.  Did you know that your iPhone can check security risks with a password? (Settings > Passwords > Security Recommendations) So seeing I'm suggesting you do the check, I ...

You've always liked Mark. Often you would run into him grabbing a flat white in the cafe downstairs. He was friendly enough and worked on a different floor, and like you, he followed the Dees. And he was thrilled with their first flag in fifty-seven years. Mark works in digital marketing, looking after Meta ads. You know, the ones that seem to follow you on both Facebook and Instagram. But over the last few years, ...

For decades, Flinders Street Station has played an integral role in Melbourne's life.  The hustle and sounds of peak hour in the city. People rush about and look down at their screens. Everyone is going in every direction, converging on the corner of Flinders and Swanston.  All in the mad scrambled to get into the office.  And many times, made plans for that night with workmates, friends or loved ones.  Catch a show at the ...

Managed Services Provider (MSP) (Dry and dull) definition of an MSP OK, let's start with the textbook definition of an MSP, thanks to Gartner. A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. What is an MSP in English? An MSP will manage and maintain your IT ...

What do Lygon Street, Toorak Road and Barkly Street all have in common? How are these Melbourne communities tied together?  No matter where you find yourself, each of these villages is a thriving and bustling local community.  Ask any Melbourian where the best place to eat a roast pork Bahn-mi with crispy fried crackling is.  They'll say Footscray. (Actually, some locals will challenge that. Instead, they will suggest you head southeast to Springvale.) What about ...

The Optus data breach has highlighted to the general public the importance of cybersecurity blah blah blah "here he goes again talking about cybersecurity..." Yes, I am. With a cybersecurity attack occurring every 39 seconds, we need to continue to talk about this because have you considered what data you hold on your customers? However, I'm not discussing this breach with you as the victim. Instead, I want to highlight some questions about how you stop ...

Things that were once staples of our lives continue to change. For example, take food. Melbourne is the foodie capital of Australia.  And you have to look no further than the MCG to see how Melbourians have changed their food habits. Even at the footy.  Once, you would sit in the Ponsford Stand eating a Four'N Twenty pie with tomato sauce, watching the Dees take on the Hawks (Go Hawks!). Now, your hunger competes with ...