IT Management articles

Instinctively, you reach into your pocket to grab your iPhone.  The bride and groom are about to cut their wedding cake as the sun dips behind the hills.  You jostle to get into position, ready to grab the photo.  Then, raising the iPhone to take a stunning image, it greets you with a blank, black screen.  You tap furiously on the screen, forcing the power button to wake it.  Nothing happens.  Panic sets in.  You're ...

You're speed walking (... jogging isn't a good idea in the drizzle) up Collins Street towards Parliament station. Quickly you descend underground, heading across the dimly lit concourse towards the Myki ticket gate. You tap your Myki on the reader, and it fails.  "Why does this always happen when you're already late home?" You turn to the side and notice everyone is having the same issue. Someone has made a human error, and Myki rejects all ...

Remember when Zoom meetings were the only way to maintain team engagement during a lockdown? You were stuck at home, with endless Zoom meetings back-to-back…looking for anything to break up the day. So once a week, someone would be nominated to help maintain morale (and bust the boredom) by coming to Friday’s meeting with a quick game or fun fact.  Sometimes it was more complicated than you thought… Well, Microsoft heard all those pleas for some fun ...

Late last year we boldly decided to remove our mobile phone numbers from our email signatures quietly. For a business that is so focused on customer service, removing it could be seen as counter-intuitive (pun intended). However, my argument is it will make for a better customer service experience and streamline support queries. We’ve been able to achieve this because we’ve moved our business phone system to Zoom Phone. Zoom Phone is the business phone ...

You know what it's like when you have a new neighbour move in.  Questions you ask yourself. Do they have young kids? Any pets? Will you all get along? And like most people, you want to respect each other's right to privacy. But if you live in the outskirts of Melbourne, that can be easier said than done. With Melbourne's rapidly growing population and housing estates bursting at the seams, land availability continues to be ...

Fed Square is bursting at the seams with green and gold Socceroo fans. Flares are flying in all directions, and police are battling to contain the surging crowds, but for the most part, the focus is on the big screen beaming football from Qatar.  The excitement for this game has been building for days. Melbourne is pumping, and the jubilation of the Socceroos advancing this far in the World Cup is thrilling. Finally, after the ...

As the world of work continues to evolve, more and more employees are finding themselves working remotely. At Intuitive IT, we recognise the many benefits that come with this arrangement, including increased flexibility, reduced commute time and improved work-life balance. First, however, it's essential to understand the tax implications of working from home. We will dive into work-from-home tax deductions and how they relate to IT support. By understanding the deductions available to remote workers ...

Ham. Prawns. Oysters.  Hold on, does your mother-in-law eat oysters? Your sister is bringing her new partner. Why does Coles keep running out of glacée cherries? Hold on, is it going to boiling hot on Christmas Day or a washout? Who is going to Queen Vic on the 24th to get the seafood? Maybe it is easier to get it locally? Your mind is spinning. It’s a stressful time. We have all awakened from a ...

You know there has never been a better time to work remotely. Think about it for a moment. Imagine a pandemic had rocked Melbourne in the early 2000s. Back when we used dial-up internet, mobile phones were the size of a brick and your work was done at your desk. And probably with a desktop computer chained to the floor. Let's not forget we were still sending faxes… Now, let's say your boss made the ...

You only need to pick up the newspaper or watch Tamara on the 7 pm news to see how much coverage recent cyber attacks in Australia have received.  It is easy to pass judgement that hackers are more cunning. Or is something else at play?  Here's the thing, you've walked past desks with post-its taped to the monitor. How often is that post-it note a colleague's password? It's astonishing that this still happens in offices ...