IT Management articles

A list of all our IT business support articles under the category of IT Management

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Time to change your IT Support Provider

Reasons to switch your IT Support Provider

If you're reading this article, something isn't right with your current IT support provider. Sorry to hear that. Most businesses are very loyal to their IT provider so something has gone very wrong or it hasn't been right for a while now. Once you've read through this article, hopefully, you'll be ready to make the call if you should switch your IT Support provider. Should you change your IT Support provider? Before you jump ship, ...
Intuitive IT helps your business answer the questions you need answered

What’s the cost to outsource IT support?

How much to outsource Managed IT support? There are a few elements you need to understand when pricing IT support. Each business is different and you need to find the right package that suits your organisation and needs. Costs can vary based on the response time you expect on tickets if you need after-hours support, how important security is and of course, the number of staff members you need to support. But generally speaking, support ...

Protect against CEO email fraud

In this month's update, we discuss why you need to upgrade your Anti-virus to detect advanced threats, protecting your business against CEO Fraud, a self quoting tool for migrating to Microsoft 365 and fun and games inside Intuitive IT. June is always a time of reflection for us at Intuitive, as it would be for most businesses. 12 months ago most of us had just entered a second lockdown. Today, it appears some of us ...

Privacy Awareness, Apple Products and Cybersecurity

Hi all, To our Melbourne clients, welcome to lockdown 4.0. The rest of you, we are so jealous. I don’t expect this lockdown to be a long one, but wish you all the best with home-schooling! Victoria is back into #lockdown from 11:59pm tonight. So although we’ll be working in our trackies, we’ll be working as per normal. Stay safe Melbourne and we’ll see you on the otherside. pic.twitter.com/IsPOjeoHoR — Intuitive IT (@intuitiveit) May 27, ...
Intuitive IT helps your business work well as a team

Outsourced IT or Internal IT team?

A client of ours, one that we've been supporting for close to 10 years recently came to us with a question. They have a business of about a hundred staff, with six locations around Australia, with their head office located in Melbourne. They had a national IT manager who was an internal staff member and an IT assistant who helped out with some of the onsite issues in the Melbourne office. To complement their IT, ...
printing money

Australian Government vs Google

Who will win? Happy belated new year - I hope you were able to take a bit of a break and are back and feeling refreshed. Thanks to my colleagues doing the hard yards, I was able to do just that! Thank you, Michael and Yener! One of the big stories in tech last month was/is the ongoing stoush between the Australian Government and Google. In short, the government wants Google to pay for news ...
hacker cybersecurity banner

Reputation hit caused by hack, not the hack itself, caused business closure

Well, we’re almost at the end of this year like no other. It has been a tough one for all of us, and I’d like to say a personal thank you to you and your business for your support throughout the year - without you we wouldn’t be here. More generally, all of the team here at Intuitive IT are both privileged and grateful to be in the position that we are, but equally, I’m ...
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Intuitive IT teams up with KnowB4

To enhance our security awareness platform and simulated phishing attacks Yet another month of lockdown and another month of Stage 4 lockdown for us Melbournians - you know it’s getting desperate when your only weekly outing is going to the supermarket and you actually get excited about it. On the bright side, it has given us a chance to build out on some of our service offerings. Over the last month, we’ve partnered with security ...
Social distancing during a pandemic

COVID-19 is IT Support’s Best Friend?

  Hi all,   Another month of lockdown and I think I’m getting Stockholm syndrome - COVID-19 is just misunderstood, it only wants to be friends; really good friends. Who needs the outside world when you have a pair of ugg boots and a heater for company?   On a more serious note, there are a few short items I’d like to go through today - firstly, with lockdown restrictions easing, some staff returning to ...

Intuitive IT releases Virtual Site Visits to combat COVID-19 isolation

We can now sit with you, virtually Never before has so much changed in the world between two monthly summaries. I know that the news and media, in general, is wall to wall pandemic at the moment, and adding to that may only increase the overload, but there are a few things from an IT support and IT services point of view that are worth considering for your business that I’d like to highlight today. ...