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At Intuitive IT our greatest asset is our IT Support team. Led by Eden Freeman, our support team are friendly, knowledgeable and responsive.

When surveying our clients, responsiveness is at the top of their list for what they require from their outsourced IT department. And responsiveness is what you'll get with Intuitive IT.

When you encounter an issue with your computer, server, website or cloud system, our team will be ready to help.

Our helpdesk is manned throughout the business day and all our staff are based in our Melbourne office. Combined with our leading edge monitoring and maintenance technology, we can see, diagnose and solve your problem faster and more effectively than our competition.

Look at the plans below to see how we can help your business.

Features Proactive Fully
Managed
Fixed Monthly Cost  
Server Monitoring  
Network Device Monitoring  
Workstation Monitoring  
Monthly Reports  
Monthly Meetings  
Managed Backup  
Managed Anti-virus   
Managed Anti-spam  
Advanced Performance Monitoring  
Key Application Maintenance  
Scheduled Preventative Maintenance  
 OS Patch Management  
 3rd Party Patch Management  
 Configuration Management    
 Unlimited Remote & Onsite Support    

Proactive plan

Our proactive maintenance service.  We receive the alerts, and action them ASAP.  PCs are patched with the latest security updates automatically and advanced monitoring gives us a view into issues before they happen..

Fully managed plan

We offer helpdesk, systems administration, systems engineers, project management and IT management experience. One monthly fee for total IT support as a true IT partner. It’s a comprehensive solution to manage devices, network, users, desktops, security and data. A strategic approach to IT management, built on a solid tactical execution.