Industry
Technologies used
Outcomes
Client Description
Names and identifying details have been removed for the client’s security. If this case study is relevant to your business and you would like to organise a meeting with this client, that can be arranged. Please reach out.
“National Recruitment Agency” is a leading Australian recruitment agency specialising in connecting top talent with businesses across various industries, including FMCG, Retail, Manufacturing, Industrial, and Not-for-profit. With offices in Melbourne, Sydney, and Brisbane, they have a strong presence in the Australian market and a deep understanding of the local talent landscape.
The Challenge
“National Recruitment Agency”, a company heavily reliant on its IT infrastructure, lacked a comprehensive and tested disaster recovery plan. This vulnerability exposed them to potential data loss, extended downtime, and significant financial consequences in the event of a disaster. The absence of a robust plan also meant they had no structured approach to managing IT disruptions, leaving them unprepared and at risk.
The Solution
Intuitive IT partnered with “National Recruitment Agency” to address their IT disaster recovery shortcomings by developing and implementing a tailored plan. This comprehensive solution encompassed:
- DRP Development and Policy Integration: A high-level disaster recovery overview was created and integrated into National Recruitment Agency’s existing IT policy, providing a foundational framework for business continuity.
- Technical DR Documentation: A detailed ‘Scenarios and Recovery’ document was developed, outlining failover and failback strategies for critical IT services including email, file storage, DNS, telephony, and other business-specific applications.
- Process Enhancement and Testing: Existing disaster recovery and backup processes were updated and supplemented with comprehensive documentation for various scenarios. The plan’s effectiveness was then evaluated through an initial dry-run test.
This collaborative approach ensured that “National Recruitment Agency” was equipped with a robust, actionable plan to mitigate risks and minimise downtime in the face of potential IT disruptions.
The Outcome
As a result of the engagement, “National Recruitment Agency” gained a robust and actionable disaster recovery plan, complete with failover and failback strategies for critical IT services. The plan was successfully tested, and the company’s overall IT resilience and business continuity were significantly enhanced. This proactive approach mitigated risks, reduced potential downtime, and provided “National Recruitment Agency” with the confidence to navigate unforeseen IT disruptions effectively.
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