Responsive + Expert IT Support for Sydney
Intuitive IT looks after accounting practices, wealth and fund managers, law firms and recruitment agencies with 10 to 200 staff in Sydney and across Melbourne. We run your IT, manage your cyber risk and give your leadership team a technology plan they can stand behind. Our engineers are in our East Melbourne office, and can be onsite when you need us.
If you are looking for a brilliant IT service then look no further. Our customers put us in the 'Excellent' range in our recent satisfaction survey (scored between -100 and 100) which is unprecedented.
For comparison, the IT industry average was 40 for the same period.
Don't take out word for it. Read our Google reviews 
Why professional firms choose Intuitive IT
Intuitive IT looks after accounting practices, wealth and fund managers, law firms and recruitment agencies with 10 to 200 staff. The partners in these firms know technology is a business risk, and they want it managed like one.
What you get
- Fixed-fee managed IT with unlimited support. No hourly bills and no counting tickets.
- A 24/7 Security Operations Centre protecting your network, your devices and your clients' data.
- A vCIO who meets your leadership team with a written report on risk, roadmap and spend.
- Security uplift measured against SMB1001, so you can show progress to clients, insurers and auditors.
- Melbourne engineers. Everyone works from our East Melbourne office. Nothing is offshored.
How we talk
Partners get briefed in business terms: the risk, the cost, and the decision we need from them. Your practice manager or internal IT person gets the full technical detail whenever they want it.
Who we're not the right fit for
Businesses under 10 staff, and firms looking for the cheapest per-ticket support. We'd rather point you to someone better suited than do a half job.
Start with a 30-minute IT risk conversation
We'll ask about your firm, how your IT is run today and what's worrying the partners. You'll leave with a clear view of where your biggest IT risks sit, even if we don't end up working together.
What does it cost to use Managed IT Services?
Are you interested in moving to a Managed Services Provider (MSP) but don't know the cost? Use our IT Managed Services calculator and by answering 5 quick questions, we can give you a monthly estimate of your IT support costs.
Trust Intuitive IT to help your business achieve your goals
Businesses across Melbourne and Australia used Intuitive IT's experience and capabilities to transform their operations.
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Why Intuitive IT?
We've established that Intuitive IT can service your business location which is great. But that's only the start.
Intuitive IT’s focus on customer service and best practice security and IT differentiate us from our competitors.
We can audit your business systems and offer a view of your IT requirements from a different perspective - from your business needs.
We ensure your IT is set up and aligned with your business strategy goals. That will ensure your IT works with your business, not against it.
We are responsive, support only best practice IT, and here to help!
Our helpdesk is manned between 8 am and 6 pm every business day, and all IT Support staff are based in Melbourne, in our Fitzroy offices.
With Intuitive, you will have an IT manager not an account manager. Someone who understands the ins and outs of your server and how a change to your CRM system will affect your website, your network and your phone system.
Our IT team is equipped with leading edge software to make sure we are aware of problems as they occur (24 hours a day, 7 days a week) and can remote into your servers, computers or even your mobile phones to solve your IT issues quickly and efficiently.
The potential problems that can cost your business thousands of dollars are our first priority. We are talking about compliance, backups, procedures and disaster recovery. Once these items are under control, then the conversation can turn to value added services.
