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Is ChatGPT safe?
How good is that feeling when you think of a great idea of AI? You paste in your text to ChatGPT (or other), and it returns some fantastic output. You feel like you’ve just found a cheat code for work. Right? However, you need to be very, very careful about what you provide and where you do it. Because that content you just pasted could be used in someone else’s query. So it leads to ...
5 Key Steps to Transitioning Your Business to a Cashless Future
Embracing the Cashless Revolution: Why Your Business Should Adapt The world has shifted to digital, and payment methods are no exception. Gone are the days when cash, cheques, or debit cards were the only options. Digital wallets like Apple Pay, Google Pay, and PayPal are becoming standard today. Customers increasingly expect businesses to offer these modern payment solutions. For small businesses, staying competitive means keeping pace with these trends. If customers can’t pay using their ...
Elevate Your Customer Experience: Innovative Technologies Shaping Customer Service
Customer service is fundamental to the success of any business. As customer expectations evolve, companies must adapt their strategies and tools to meet these changing demands. Did you know that 55% of customers prefer self-service options over speaking to a representative? Technology is pivotal in this shift, providing innovative solutions that enhance efficiency, personalisation, and overall satisfaction. So, what technologies can improve your customer experience? Below, we’ll explore several currently transforming customer service options and ...