A client sent me an email from Dubai International Airport. He was very proud of himself as he had worked out how to get onto the Wi-Fi without any support. He even sent me a screenshot of the Wi-Fi connection he was on. I could see straight away it was an open connection, and he was at risk of exposing his data to others on the same Wi-Fi. A quick phone call and we had ...

Over the years, we've received the odd phone call from a prospect. Each time we answer it and hear the question, it sends shivers up my spine. "Our server has died, and apparently, we don't have any backups. Can you help us?" This is the worst-case scenario for a business and a challenging conversation. We want to help, but there's not much we can do. It's heartbreaking. As a business, your data is one of ...

A quick peek around your home office will uncover a range of gadgets and tech purchases made over the last few years. When we were all stuck at home, you may have invested in new Apple AirPods, upgraded your TV or finally set up your desk with a second monitor to avoid hunching over and squinting at your tiny laptop screen. Perhaps you even put a TV in your home office to watch the footy ...

If you’re like me, you will have been spending time over the last twelve months getting back to doing things you love doing post-lockdown. No doubt, if you have been to Melbourne CBD on the weekend, you will see the city is back. Streets are heaving with people, spilling out of bars, restaurants and theatres again. It’s fantastic to see. But one challenge remains - staffing. Especially in the hospitality and entertainment sector. Without enough ...

With a heavy heart, I announce we are leaving our home of Fitzroy after 12 years. One less IT Provider in Fitzroy. The more exciting part of this announcement is that as of June 1, we are moving to our new home in the CBD! From little things… After starting the business around the kitchen table, our (my) first office was a small desk we were able to squeeze into the laundry. When the phone ...

There has been much discussion recently about Melbourne's local councils introducing changes to rubbish bin collections, including the introduction of a new bin for glass.  So, many households will now have four bins to sort and put out each week.  Depending on where you live, some councils have floated only a fortnightly collection for garbage (aka. the 'red bin'). But for all the talk of sorting, recycling and doing your bit to reduce landfill, no ...

The volume of app notifications and messages we receive daily makes it easy to feel helpless. You'll remember during the lockdowns how much time was spent at your computer on Zoom calls, while your smartphone was reminding you of your next meeting, all the while trying to homeschool.  You might have thought things would return to normal. But instead, there continues to be a rise in the number of apps and web tools you need ...

As I sat down to write these tips to manage security vulnerabilities, my smartphone flashed a news notification that criminals had carried out another cyberattack on an Australian company.  A financial institution, no less...Latitude Financial.  Cyberattacks on major Australian companies dominated headlines in late 2022. But, consider how cybercriminals attacked large organisations like Medibank Private and Optus. With the resources they have to manage their IT securely, how were they still exposed?  What does this ...

Looking back at any TV show or film from 15 to 20 years ago, it is plain to see how advanced our technology has become. For many businesses and companies, the rapid increase in digital tools has created a need to understand an array of systems, software and apps to complete their core function - selling goods and services. So whether you're an accounting firm in Blackburn or a cafe in Richmond, your business relies ...

2010 doesn’t feel that long ago…but in internet years, that’s a millennium ago. So much so, that in late 2010, Instagram launched onto the scene, changing how we view the world.  You know, filters on your food pictures, selfies and crafting photographic masterpieces, all with the tap of your smartphone.  Isn’t that how smashed avo became a thing?  And a rallying call for out-of-touch millennials who were denied purchasing their first home (or so the ...