Windows 11 is quickly catching up with Windows 10, and as of August 2024, it holds over 31% of the Windows market share. This number will continue to grow, especially with Windows 10's retirement set for 2025. Are you already using Windows 11, or planning to make the switch soon? These tips will help you make the most of your new operating system. Windows 11 has many features that can significantly improve your productivity—but only ...

How good is that feeling when you think of a great idea of AI? You paste in your text to ChatGPT (or other), and it returns some fantastic output. You feel like you’ve just found a cheat code for work. Right? However, you need to be very, very careful about what you provide and where you do it. Because that content you just pasted could be used in someone else’s query. So it leads to ...

Understanding Malvertising: A Growing Cyber Threat Malware comes in many forms, one of the most prevalent being malvertising. These malicious advertisements can appear anywhere, from social media platforms to websites and even in Google search results. What makes malvertising especially dangerous today? Two key factors: Hackers are using AI to make these ads more convincing. The threat is rapidly increasing. Malwarebytes reports that malvertising surged by 42% month-over-month in late 2023. Understanding this threat is ...

The Role of Event Logging in Cybersecurity Today's businesses are well-acquainted with the term cybersecurity. The threats are growing more sophisticated, from ransomware attacks to advanced phishing schemes. So, how can you stay ahead? A robust cybersecurity strategy is critical—and one vital yet often overlooked component of this strategy is event logging. Think of event logging as a digital detective. Tracking activities across your IT systems helps identify potential security breaches and enables a swift ...

Embracing the Cashless Revolution: Why Your Business Should Adapt The world has shifted to digital, and payment methods are no exception. Gone are the days when cash, cheques, or debit cards were the only options. Digital wallets like Apple Pay, Google Pay, and PayPal are becoming standard today. Customers increasingly expect businesses to offer these modern payment solutions. For small businesses, staying competitive means keeping pace with these trends. If customers can’t pay using their ...

When it happens, you feel powerless. You receive an email or letter from a business notifying you that your data has been breached. This scenario occurs far too often today. Data breaches can affect banks, online platforms like Facebook, and e-commerce stores. Even governments are not immune, exposing sensitive information such as your address, TFN, and credit card details to criminals. While you have little control over a business being hacked, there are essential steps ...

The Acceleration of AI in Business The rapid pace of technological progress is undeniable, especially with the recent surge in AI tools like ChatGPT. Artificial intelligence (AI) is driving this transformation, with companies swiftly adopting AI solutions and software providers such as Microsoft integrating AI into their platforms even faster. The primary goal of AI adoption is to: Streamline operations Automate tasks Minimise errors Increase business output The 2024 Work Trend Index, a joint report ...

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company handles the aftermath can significantly affect its reputation, financial stability, and legal standing. The average cost of a data breach has soared to more than 7 million AUD. Effective damage control requires a well-planned approach, yet common pitfalls can worsen the situation. This article outlines key steps for managing data breach damage ...

Customer service is fundamental to the success of any business. As customer expectations evolve, companies must adapt their strategies and tools to meet these changing demands. Did you know that 55% of customers prefer self-service options over speaking to a representative? Technology is pivotal in this shift, providing innovative solutions that enhance efficiency, personalisation, and overall satisfaction. So, what technologies can improve your customer experience? Below, we’ll explore several currently transforming customer service options and ...

Microsoft Teams continues to advance as a central hub for communication and collaboration in the modern workplace. With the integration of AI-powered Copilot, Teams is redefining how businesses can streamline workflows, boost productivity, and unlock new value. Recent updates to Copilot in Teams include: Enhanced agent capabilities Smarter AI interactions New features that enable teams to work more efficiently Let's explore the latest enhancements to Copilot in Teams, including new features and intelligent agents, and ...