Managed IT Pricing for Melbourne Professional Firms

Q: Is there a minimum number of users?

The minimum is 10 users. Intuitive IT works with firms of 10 to 200 staff.

Q: How long is the contract?

Intuitive IT's managed IT agreements run for 12 months.

Q: Is there a setup or onboarding fee?

Onboarding is quoted up front, based on your firm's size and setup, so you know the cost before you start.

Q: Are projects included in the monthly fee?

Projects such as migrations, new offices or major upgrades are quoted before work starts. Day-to-day support is covered by the fixed fee.

Q: Are Microsoft 365 licences included?

No. Microsoft 365 licences are billed on top of the $260 per person per month. Most firms already pay for them, so it's usually a cost that moves from one bill to another rather than a new one.

Intuitive IT's managed IT is a fixed fee of $260 per person per month ex GST, with unlimited support, a 24/7 Security Operations Centre and strategic IT reporting included. The minimum is 10 users on a 12-month agreement.

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Home Managed IT Pricing

What $260 per person per month includes

Support: unlimited remote support, onsite support, a 1-hour SLA for critical events, application support, and Microsoft and third-party patching.
Security: a 24/7 Security Operations Centre, managed endpoint protection, ransomware detection, dark web monitoring, spam blacklist monitoring and monthly simulated phishing attacks.
Management: IT documentation, executive reporting and a strategic business review meeting.
Services: Microsoft 365 cloud backup, anti-spam, managed compliance and managed security awareness training.

See the full list on our managed IT support page.

Ensure your servers are monitored and maintained with Intuitive IT

What's quoted separately

Microsoft 365 licences: the licences themselves are billed on top of the $260 per person.
Onboarding: moving your firm across to Intuitive IT is quoted up front, based on your size and setup.
Projects: work such as migrations, new offices or major upgrades is quoted before it starts.
Assessments: one-off Essential Eight and SMB1001 assessments are quoted on request.
Mac devices: macOS devices may need additional licensing for full protection, from $12 ex GST per device per month.

All prices are ex GST. For more on comparing quotes, read what managed IT services cost in Melbourne.

Why a fixed fee

Hourly IT support rewards slow fixes. A fixed fee means we're paid to prevent problems, not to bill for them. Hover or tap each card for the detail.

Predictable

Know your IT cost in advance.

Predictable budget

One price per person each month, so IT spend is easy to budget and easy to explain to the partners.

Unlimited

No counting tickets or hours.

Unlimited support

Support is unlimited, so your staff ask for help when they need it instead of working around problems.

Proactive

Problems prevented, not billed.

Proactive, not reactive

Monitoring, patching and maintenance happen in the background, so problems are fixed before they stop your team.

Security

Security isn't an extra.

Security included

The 24/7 SOC, phishing tests and Microsoft 365 backup are part of the fee, not add-ons.

Strategy

A plan, not just a helpdesk.

Strategy included

Executive reporting and a strategic business review keep your IT plan in front of the partners.

Melbourne team

Local people who know your firm.

Melbourne engineers

Everyone works from our East Melbourne office. Nothing is offshored.

Questions about managed IT pricing

How much does managed IT cost in Melbourne with Intuitive IT?

Is there a minimum number of users?

How long is the contract?

Is there a setup or onboarding fee?

Are projects included in the monthly fee?

Are Microsoft 365 licences included?

Start with a 30-minute IT risk conversation

We'll ask about your firm, how your IT is run today and what's worrying the partners. You'll leave with a clear view of where your biggest IT risks sit, even if we don't end up working together.

Book a time

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