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Intuitive IT Blog Posts - page 6

After a disaster like the Ebola outbreak of West Africa, phishing emails and websites requesting donations for bogus charitable organisations begin to appear. Users should be aware of potential email scams and phishing attacks regarding the recent  Ebola disaster. Email scams may contain links or attachments which may direct users to phishing or malware-laden websites.

You may already have a UPS, but this only half the solution. If your UPS isn't 'smart' enough to realise it is running on batteries, the server will just run the batteries dry. Once the batteries have been exhausted, the server shuts down abruptly and the chances of data loss are still present.

For 2 days now we've been on the phone to Telstra trying to get data access back put on a mobile with no success. This story actually starts a week ago when the mobile was going overseas and in order to avoid the exhorbitant data charges ($15,000 per GB) we barred the data plan. The phone came back into the country on Sunday and on Monday we rang Telstra and asked for the data to be added back to the account. "Sure" they said, "no problem. That's done for you." "Great thanks". So we waited a while but still no data. No emails or internet access. So we rang back. "Hmmmm" they said, "not sure what happened but I've applied it for you now." "ok thanks". So we waited...again...but still no data. So I rang Telstra again but after waiting one hour for someone to pick up and take my call I gave up. Sure it was 8pm at night and maybe everyone had gone home. But it might be regarded as good customer service to let me know that the department was closed! Rang back this morning and we were told "Ohhhh.. ...

The past few weeks have brought about great debate regarding mobile phones and the potential health risks they have. But what are the facts?

The 10th of May, 2011 saw the official announcement and release of the 2011 Federal Australian Budget by the federal Treasurer Wayne Swan. Below is a list of all the Information and Communication Technology (ICT) projects that were announced, as well as a list of spending cuts on ICT projects that were announced in previous budgets. Based on the estimated costs of the entire ICT project funding announcements, investment into Australian ICT has slowed - with around $1.2 billion of projects announced in last year's budget versus $770 million for 2011/12. We’re now wondering why the Federal Government is giving $52.4 million in funding to the National Broadband Network (NBN), while cutting spending and cancelling some programs that would actually benefit from the implementation of the NBN. It seems as though the Government has done a complete 180 on the programs that they’re cutting, without actually considering the benefits that these programs would have had for the Australian people. ...

A client of Intuitive IT was recently trying to log into their computer. It took an excessively long time to login and when it did it seemed to have been reset to default, with all of their custom settings gone. Their e-mail was no longer set up on Outlook Express and the icons on their custom desktop icons had all disappeared as well. They contacted Intuitive IT with the problem and one of our technicians tried to remotely access their computer, when they were faced with the error message: “The User Profile Service failed the logon. User profile cannot be loaded.” The following instructions illustrate how to fix this problem on both the Windows Vista and Windows 7 operating systems, however the original Microsoft Support page explains another two methods on how to also fix this problem. 1. Click Start 2. In Start Search (Windows Vista) or Search programs and files (Windows 7) area, type in regedit, and press Enter. 3. If prompted by UAC, click Continue (Windows Vista) or Yes (Windo ...

Our New Home


On Tuesday the 8th of March, Intuitive IT left its long standing home and moved into the bustling and trendy heart of Fitzroy. A minutes walk from Brunswick Street, where we frequent to get our caffeine fix.


Moving into the Hive Studios building came out of necessity as Intuitive IT has continued to grow since it's inception and simply out-grew our previous office. Hive Studios is a shared professional workspace with a community atmosphere. The lower level holds a meeting/conference room, however we would much prefer to take you down to one of the cafes on Brunswick Street.

On March 4th, reports were released that Google had removed 21 malicious apps from its Android Market. These apps were malware aimed at getting root access to the user's device, gathering a wide range of information and acting as quietly downloads more malicious code to the device without the user knowing. Since then, Google now says that there were actually 58 dangerous apps removed from their Android Market, all created by the entity Myournet. The apps in question are all pirated apps, with one such knock off simply being called Chess. On Saturday, Google remotely turned on its kill switch, which is able to remove the applications from all user phones. The kill switch is actually software that’s downloaded onto an Android smartphone and installed automatically, removing the apps in question with no user action required. In its Google Mobile Blog, the company announced: “We are pushing an Android Market security update to all affected devices that undoes the exploits to prevent the at ...

A business without its computers and phones up and running is losing money, so the project needs to be well managed to reduce the amount of downtime. Early Planning - Ensure you tell your suppliers at the earliest possible time the move is occurring. Get the account managers to scope out the new premises and ensure your services can be transferred to the new location. - Make sure your disaster recovery plan is up to date. You don’t want to be caught by surprise if something goes wrong. - Make sure you have warranties for your hardware and make sure it covers the time of your move. A business day warranty won’t help you if you need help on the weekend. - Ensure you know where devices will be placed in the new premises. Printers, faxes, computers, etc. should all be drawn out on the office floor plan. Coordinate your efforts with the Office Manager. - Use removalists that have a specialised team for moving hardware. Ensure you are aware of their practices when handling your precious cargo. ...

Since I've been at Intuitive IT, I've started looking towards the future. What's the next big thing? What's the word going to be Tweeting and Facebooking about? Well, I recently stumbled across a blog that might have a bit of insight into the digital trends that we may all face in 2011.

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