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IT support articles with the tag Mobile

Posts Tagged 'Mobile'

We are pleased to present below all posts tagged with 'Mobile'. If you still can't find what you are looking for, try using the search box.

Telstra Mobile claims account due in 2 days is overdue

For 2 days now we've been on the phone to Telstra trying to get data access back put on a mobile with no success. This story actually starts a week ago when the mobile was going overseas and in order to avoid the exhorbitant data charges ($15,000 per GB) we barred the data plan. The phone came back into the country on Sunday and on Monday we rang Telstra and asked for the data to be added back to the account. "Sure" they said, "no problem. That's done for you." "Great thanks". So we waited a while but still no data. No emails or internet access. So we rang back. "Hmmmm" they said, "not sure what happened but I've applied it for you now." "ok thanks". So we waited...again...but still no data. So I rang Telstra again but after waiting one hour for someone to pick up and take my call I gave up. Sure it was 8pm at night and maybe everyone had gone home. But it might be regarded as good customer service to let me know that the department was closed! Rang back this morning and we were told "Ohhhh.. ...

Mobile Phone Health Scare: The Whole Story

The past few weeks have brought about great debate regarding mobile phones and the potential health risks they have. But what are the facts?

Android Market Malware Scare

On March 4th, reports were released that Google had removed 21 malicious apps from its Android Market. These apps were malware aimed at getting root access to the user's device, gathering a wide range of information and acting as quietly downloads more malicious code to the device without the user knowing. Since then, Google now says that there were actually 58 dangerous apps removed from their Android Market, all created by the entity Myournet. The apps in question are all pirated apps, with one such knock off simply being called Chess. On Saturday, Google remotely turned on its kill switch, which is able to remove the applications from all user phones. The kill switch is actually software that’s downloaded onto an Android smartphone and installed automatically, removing the apps in question with no user action required. In its Google Mobile Blog, the company announced: “We are pushing an Android Market security update to all affected devices that undoes the exploits to prevent the at ...

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