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IT support articles with the tag IT Support

Posts Tagged 'IT Support'

We are pleased to present below all posts tagged with 'IT Support'. If you still can't find what you are looking for, try using the search box.

Give your IT Support company lead time

Service provisioning lead times. This sounds super boring and it sure is, but it’s also really important if you’re planning any time-sensitive changes which may involve IT support work. 

Intuitive IT receives 81 for NPS!

Thank you to all who filled out the annual surveys - both the long form and single answer versions had plenty of responses this year, which made my little IT heart skip a beat!

May your IT be stable, and to all a good night!

As this will be the last monthly IT summary for the year, on behalf of the Intuitive IT team I’d like to wish you all a relaxing holiday period and may all your IT services remain stable!

#Urgent? - When to use priorities in your IT Support tickets

When logging a case with us via email, or using the above portal, you can add a priority hashtag to your case - these affect how it is flagged in the system and we’ll address them accordingly!

Social Engineering, it will never happen to me. Think again

Social engineering can result in the loss of sensitive information, money, and potentially the reputation of your business. And this isn't an IT problem

Where is the sweet spot when replacing your staffs' devices?

There is a certain ‘sweet spot’ for device renewal, where a device may be outside its warranty but still doing the job without requiring any additional level of support, leave it too long though and it’s going to cost more than you save by not replacing it.

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