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Servers IT Support Articles

From the category archives: Servers

Welcome to the Intuitive IT blog. View Intuitive IT's blog posts on listed in the category 'Servers'

You may not know that we can give you access to our web portal so you can report on your IT inventory from a purpose-built system. You can see live data including, number of devices, warranty expiry information, software installation and licensing and much more.

When we saw this post, "Criminals target small businesses with poor server security" from “Stay Smart Online”, a government initiative, we decided to help spread the word. We are also offering up our time for FREE during the month of April to help diagnose if your server is vulnerable or not.

Backups are important right? Right. Talking about backups is boring right? Right. But each and every business owner needs to read this and make sure that any future discussions regarding backups stays boring. You don't want to be telling a story like the one below.

You may already have a UPS, but this only half the solution. If your UPS isn't 'smart' enough to realise it is running on batteries, the server will just run the batteries dry. Once the batteries have been exhausted, the server shuts down abruptly and the chances of data loss are still present.

A client of Intuitive IT was recently trying to log into their computer. It took an excessively long time to login and when it did it seemed to have been reset to default, with all of their custom settings gone. Their e-mail was no longer set up on Outlook Express and the icons on their custom desktop icons had all disappeared as well. They contacted Intuitive IT with the problem and one of our technicians tried to remotely access their computer, when they were faced with the error message: “The User Profile Service failed the logon. User profile cannot be loaded.” The following instructions illustrate how to fix this problem on both the Windows Vista and Windows 7 operating systems, however the original Microsoft Support page explains another two methods on how to also fix this problem. 1. Click Start 2. In Start Search (Windows Vista) or Search programs and files (Windows 7) area, type in regedit, and press Enter. 3. If prompted by UAC, click Continue (Windows Vista) or Yes (Windo ...

A business without its computers and phones up and running is losing money, so the project needs to be well managed to reduce the amount of downtime. Early Planning - Ensure you tell your suppliers at the earliest possible time the move is occurring. Get the account managers to scope out the new premises and ensure your services can be transferred to the new location. - Make sure your disaster recovery plan is up to date. You don’t want to be caught by surprise if something goes wrong. - Make sure you have warranties for your hardware and make sure it covers the time of your move. A business day warranty won’t help you if you need help on the weekend. - Ensure you know where devices will be placed in the new premises. Printers, faxes, computers, etc. should all be drawn out on the office floor plan. Coordinate your efforts with the Office Manager. - Use removalists that have a specialised team for moving hardware. Ensure you are aware of their practices when handling your precious cargo. ...

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