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From the category archives: IT Management

Welcome to the Intuitive IT blog. View Intuitive IT's blog posts on listed in the category 'IT Management'

It has been a very big year for Intuitive IT.

On the Managed Services side, we've had more cases logged than ever and on the Dev side, the number of projects we've worked on increased on last year and we've built many internal tools like scripts and dashboards to provide better reporting on your systems and security

As the business owner, manager or someone with responsibility for IT systems security, the apathy shown towards your business' security should scare you. And if it doesn't then something is wrong!

As part of the Ingram Micro Cloud Seminar, I was invited on stage to discuss Dropbox Business and how, as a Select Partner, Dropbox was helping us as a business and our clients. Here is a transcript of the discussion

We've launched a new service where we check all our clients to see if they’ve been pwned? We can iterate through all the user accounts on our support portal and connect to the have i been pwned? database to see if they’ve been exposed. We’ll run this service monthly to check to see if they are part of any new breaches

Everyone knows about email spam, and email viruses and malware. We can implement robust anti-malware/anti-virus systems to mitigate against these in most cases. However, a term you may have heard, ‘phishing’, is not so easy to mitigate.

20 minutes a day works out to around 86 hours per year just waiting for your computer. For a staff member earning $80,000, their hourly rate is approximately $30. That’s over $2,500/year - just in waiting!

This month I’m going to raise two similar new pieces of legislation that Australian businesses should be aware of. While they are not strictly IT related - their importance transcends any particular business unit.

Service provisioning lead times. This sounds super boring and it sure is, but it’s also really important if you’re planning any time-sensitive changes which may involve IT support work. 

Thank you to all who filled out the annual surveys - both the long form and single answer versions had plenty of responses this year, which made my little IT heart skip a beat!


As this will be the last monthly IT summary for the year, on behalf of the Intuitive IT team I’d like to wish you all a relaxing holiday period and may all your IT services remain stable!

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